HOTEL MASTAY 神宮道 (HOTEL MASTAY jingumichi)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

We had a great stay! Great location, the staff was very friendly and helpful, our room was very nice!

The location is excellent, surrounded by classic tourist attractions. The rooms are spacious, the staff are very polite, and the ramen shop downstairs is delicious.

This has everything you need for a short stay and is in a nice neighbourhood with a Lawson next door. We chose the location as we had an event at Rohm Theatre. It was an easy walk to the theatre and nearby shrine. Room was clean and spacious with own laundry, kitchenette and loved the bathroom. Water pressure was amazing! Whilst not in the centre of Kyoto it had great transport connections. We used the bus a lot. Thank you for a great stay!

Wonderful stay with all the amenities for a family of four. Additional fee of Y1000/day for parking which is reasonable.

Room was super clean, well appointed, and in perfect order. Neighborhood is excellent for walking, eating, and very close to multiple subway and bus lines. 11/ 10 will stay again.

We had an excellent stay, room was extremely large, very clean and the bathroom was amazing!

Amenities - well stocked. Service - the check in process was smooth with the FO Team being friendly and accommodating. Location - within walking distance to our halal eateries, so its not a problem. Area - Lawson is a must visit everyday.

At first glance the room looked clean but it was so dusty that if you touched the curtains you would get dust in your eyes! We got so sick in that room due to high dust! There are rips in the carpeting! The pillows are like rocks! I took a pot out of the draw to make pasta for my kids, the bottom on the outside was covered in grease! We were paying double the rate that other guests were paying, we spoke to them about upgrading us since we were paying top dollar, they were not interested and appeared to be hostile! I don’t like this hotel but we loved all the other hotels we stayed in in Japan

Staff were extremely professional, courteous, and welcoming!

We were a little surprised how well this hotel was rated. It wasn't bad, just not as exceptional as the ratings reflect. There were only 2 pillows in the room, and when I ask for more the staff informed me there were none. At a hotel? No pillows? The room was clean enough, but not spotless. There were dirty spots on the carpet and visible dust on furniture. However, it's not a bad place. So it's tricky to rate. The location is great and it's quiet and safe. The room is spacious for Japanese standards and the shower is amazing. It was wonderful having our own washing machine. There was no iron however.