ザ チャヤ リゾート アンド スパ チェンマイ (The Chaya Resort And Spa Chiang Mai)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Enjoyed my stay very peaceful.Easy to get around from here. It is an older place but it is currently under going renovation, can't wait to see what it will look like.

The staff were lovely and helpful. The room was spacious and well decorated. The resort has the makings of being very good and is presently under construction. The biggest problem I had was an inability to get on the internet in my room. As i was working and had meetings in the middle of the night (which I could not log into it was very frustrating. Also not sure what was happening with the pool. I saw the rooms that all had direct access to the pool from the balconies which would have been great as I presently have a disability from a recent operation. Instead i was downstairs, down a flight of stairs with no access. I went to the pool and i am not sure it was even open . There were no cushions on any of the loungers so nowhere to sit or lie down. I never saw anybody in the pool. The other strange thing was having to wrestle to put a padlock on the door rather than open with a key every time one went in or out.

Great property but it was presently under construction while i was there so there was a lot going on and things not working, however, the staff was lovely and you can see that the property is being improved with gorgeous design and thoughtful planning. In a year or less probably perfect.

I’ve stayed here in the past. Since that time they are in the midst of a renovation. Once it is completed it will help. The rooms are large and staff is friendly. I would probably look elsewhere at least until the renovation is complete.

Overall, very nice resort. There may have been a possible short staff during my stay making some of my requests a little delayed. However, this doesn’t take away from the kindness of the staff and willingness to help. I enjoyed my stay and would recommend to anybody looking for a getaway from a big city especially the pool access room which was very relaxing.

There was a dried blood stain on the sheets when I got there. I arrived really late so just slept on the other side, then the next day asked them to clean the room. They cleaned it but left the same stained sheets on my bed. The wifi password also didn’t work after trying 5 times and every wifi available. I also asked for early check in and the staff said no, then an hour later after waiting in the lobby for my tour bus, I asked to store my bags and she got me to read the property rules and it said on there you can do early check in for a fee and I asked her about that and she said “oh ya but we have to ask the cleaner”. Not the best experience overall.

Nice hotel

Great location

Good location, old property

Staff was great