メモリーレジェンドホテル (Memory Legends Hotel)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

I really don’t know where to begin. The pictures online are completely deceiving — in my opinion, a scam. The property shows clear signs of water damage, neglect, and age throughout. Our first room had a terrible smell coming from the pipes, so bad that we had to request another room. The second room wasn’t much better — still had a light sewer odor, visible mold, and tiny ants crawling around. Some light fixtures were hanging loose, and overall, the room felt dirty and unsafe. We even avoided showering because of how unpleasant it was. On a positive note, the staff was very friendly and genuinely tried to help, but unfortunately, no amount of kindness can make up for such poor maintenance. To all fellow travelers: don’t be fooled by the photos. This place is nothing like what’s advertised. It’s unhealthy, uncomfortable, and far from the charming experience it pretends to be. Stay away until ownership completely renovates the property.

The pictures that are shown on Expedia do not reflect in actual real world conditions. The front entrance area is dirty, run down and small/crowded. The hallways are also small and rundown, carpets are in need of changing, walls need patching up and painting. Family rooms need a major reno especially the bathroom. Sewer smell from the bathroom, caulking has black stuff on it(maybe mold) and water pressure ok to non existent. Shower area had a issue before my stay and they never patched the ceiling area around the pipes. Trang was most helpful in arranging to have us move to 2 seperate rooms at no extra cost. Those rooms were better. Thank you Trang. David was also very helpful. The location is excellent as the train street is very close(1 minute walk and lots of places to eat food) but the overall condition of the hotel is bad. They say that the hotel was built in 2016 but it looks like it's been in use for decades. I would look for somewhere else close by to stay in next time.

Room is dirty and smells bad

We got the suite with private terrace overlooking the street. Loved it! The service is impeccable, the location unbeatable, and the the views awesome.

Great hotel for the price. Easy walking distance to anything you need - on a busy street. Staff were fabulous- very friendly, personable, and very accommodating to changes in our schedule. No major complaints other than had a massage and was very light and not very enjoyable.

This hotel is surrounding with lots of local and western restaurants and within walking distance to the famous Ha Noi railway which has the residents so close to the railway!

Kim was exceptional! She went beyond to help me in everything I needed! She is the Best! Very friendly/professional and extremely helpful! She was always inquiring if I needed anything So that my stay was a memorable one! And it was! In fact I will be back to the hotel in a week!

Great hotel for few days. The location is fantastic, is near to the most famous places in Hanoi. The breakfast is good. Wifi is not good

The room was great, very spacious with balcony. The location was perfect, lots of authentic street food places and it seems that locals go there to eat judging by the number of motorbikes parked there. Only one problem was that the shower had weak pressure and the water was lukewarm.

Great and comfortable. No view, but I wasn't expecting one.