Shima-Onsen Toshimaya

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

all staffs very nice and friendly. great keep ok property.

Great boutique resort with amazing service and quality. The onsen was fabulous and dining experience really unique and high quality food. Great for a few nights getaway to relax and spend time with special people.

No dining options but the food was good, I just prefer options. The private onsen was very nice and the bath in rhe room was amazing.

excellent experience, everything was perfect

Clean

A rare authentic ryokan.

This was one of my favorite places on my Japan trip! This hotel is isolated so it may not be for everyone. You won't find Conbinis nearby, but my husband and I loved the isolation. The hotel is built right next to the river, so we booked a room with a private onsen inside and we had an amazing river view. They light up the river at night so you can see it as you enjoy your onsen dip. The meals are presented in a traditional Japanese style course which was delicious. I'm also thankful that the staff can speak English. The staff was super friendly and accommodating.

Beautiful and excellent service.

Our room was fantastic. Location with out door bath in the room over looking stream was perfect.

My husband and I checked out of Toshimaya last week, and it was one of the most incredible experiences we’ve ever had. We had decided to take a break from our Tokyo honeymoon by visiting a more rural area in the mountains, and I was blessed to stumble across Toshimaya. The inn and surrounding area is even more beautiful than photos can convey. Once taking the bus from Nakanojo Station up to Shima Onsen (the trip was much easier than I’d initially anticipated), we walked in and were greeted by the staff. An amazing employee named Yuki introduced us to the inn and went over the basics before she showed us to our room. Yuki is an asset to the team, and she made us feel welcome and at home! We stayed in the Tsuwabuki room due to our need for a private onsen. We have tattoos! The onsen was magnificent, but I especially loved the treeline view as you soak in the hot water. Meals were locally sourced as far as we could tell, and we tried some foods we wouldn’t have normally had the guts to order, like sakura niku. It was fresh and delicious! Breakfast was laid out each morning around 8am, and just as elaborate as dinner! The river that rushes underneath never ceases, and lulls your warm, yukata-wrapped body to sleep as you lie on a comfy futon, after your amazing kaiseki meal. For smokers, the tiny smoking room was very pleasant, continuously kept clean, and located in the lobby. I also want to thank Toshimaya for their kind anniversary gift and their thoughtfulness.