アマロッサ グランデ ベカシ (Amaroossa Grande Bekasi)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

property states indoor pool and outdoor pool, but only one pool. The pool is not big. Had problems with elevators. Got stuck on 13th floor for 15 minutes and couldn't get to lobby

This hotel brand is truly fantastic. From a warm welcome at check-in, to the comfortable bed in a spacious room and a smooth check-out, everything is well-handled. They will even look after your luggage after check-out. Nothing is too much trouble. Thanks to all the staff at Amaroossa Grande Bekasi for an enjoyable stay

Good enviroment, near amenities, staff friendly

What a wonderful hotel! From the rooms to the staff, to that wonderful breakfast, I'm already looking forward to staying there again sometime soon!

The building is not maintain well and we found the bad cover carpets in room corridor. Some furniture is not in agood condition, but the bedroom is quite comfort and we can sleep well

Relaxing. Great.

Nice place to stay. But my gf saw two spirits in the bedroom. One old lady and a teenager.

First of all the hotel is a little run down. Ordering for the room service menu was a challenge when you tried to order something they were out of it. Breakfast was buffet and always cold. They do not vacuum the rooms or anywhere I saw. The staff is great and its more of a two star hotel don't be fooled by the pictures. I would not stay here again

I always stay at this hotel when i visit Bekasi. Good hotel and reasonable price.

This is the worst hotel I've ever been in. First of all the check-in starts at 14:00 and we arrived at 14:20. The receptionist asked a lot of unnecessary questions and later said that we would have to wait for about 45 minutes maximum,because the room wasn't ready YET! So we sat there(there were a LOT of people waiting too) and waited more than ONE HOUR for the room. Then we were told that because we waited that long they had upgraded our room and I thought "great,at least they did that". But when we got to the room,it had a door to the other room (it was a connecting room) and the room itself it's not sound proof.There were kids jumping and playing and we could hear everything the other family was saying.Really noisy.The shower it's awful,horrible water pressure and the water smells like sewer which made the hole bathroom smell so bad. The bed sheet had a weird stain on it. Worse experience ever.And for that price too. NOT WORTH THE MONEY.Save your money and stay somewhere else.I'll never comeback to this hotel,EVER! P.S.: when we got there,there was this man checking out and complaining too.Meaning everyone complains when they check out (we did too) and they only say sorry and don't do nothing to resolve the problems for the next guests.To me that's just disrespectful. I'll say it again: SAVE YOUR MONEY,I don't even know why they are a "4 stars hotel" because I wouldn't give not even 1 star.