下呂温泉 冨岳 (Gero Onsen Fugaku)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Plus: (1) The onsen quality is really good. (2) The service is excellent. (3) The meals are excellent. (4) Rooms are spacious. Shortcoming: The room we got is either a smoking room or used to be smoking room, so there's the smell that gets on your clothes.

Fantastic stay in Gero. The city has changed and Fugaku has adopted to the changes. The service and kindness of the staff made this visit memorable.

Nice and clean .Onsen choice is only 2 and the room a bit small

Typical Japanese onsen Hotel, we have front row view of the fireworks and it was amazing.

The rice is very delicious. Staff are very nice and helpful. The Onsen water is very good.

Hotel provides shuttle service to and from the train station. Breakfast and dinner are good and many varieties. Staffs are polite and helpful. Will stay again! Highly recommend stay!

One of the hotel staff, Ben, is from Hong Kong who is very helpful and friendly. Hotel room is a bit small compared with similar onsen hotels we used to stay in other parts of Japan though. Food is good. Overall great experience.

Friendly and helpful staff. Provide shuttle bus service from/to train station. Arrange bus ticket booking to Nagoya city.

Had a great time with warm gesture from the staff. Highly recommended for tourists who can’t speak Japanese as the manager, Ben is able to communicate via English & mandarin.

The hotel is quite cozy. It took a 10 min walk from JR to the hotel but staff arranges a van to take us back and forth the station. It’s especially helpful due to the snowy weather and the slippery streets. The room was comfy except that the indoor balcony next to the windows was quite chilly, even we had already turned up the heater. The hotspring was fine but the outdoor one for ladies didn’t provide showers nor a heated changing area, so basically you had to tolerate the cold and make sure you jump into the hotspring quick enough to get warm. Staff was super helpful. JR stopped on the day of our departure due to snow. The Chinese staff Ben called us and arranged bus tickets for us. The fact that he spoke Cantonese allowed us to understand the situation clearly, and he even wrote a note in Japanese for us to get a refund of JR. It was a relief to get out of the place when all trains were stopped and we appreciated that he made it all the way to ensure we got on the bus to Nagoya. He was our angel of the day.