アルク オテル シュル メール (Arc Hôtel sur Mer)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Convenient and nice pool and beach view

Great location nice place

Amazing location and views to die for of the bay .Hotels looked a bit tired when turning up needs a bit of paint and attention to the outside areas but location and staff was amazing . We love the beach so it was perfect for us and the weather was kind .

Beachside property but no access to beach due to maintenance work on the boardwalk. Swimming pool great but no towels available and still cleaning it at 11.30 in the morning so unable to use. Staff were indifferent and not helpful.

Ideal location for a short stay - the staff were excellent

Bad first impression looks rundown very dated inside too all very empty - woman on reception no customer service skills no smile tried to charge us twice. Room very clean but not even a china cup just 2 paper cups no teaspoons and awful poor selection of coffee/ tea. Had to put kettle on floor to heat as cable too short. I know it's off season but some customer service would be nice. Great view of sea don't bother booking a room without a sea view as it made the stay better. Cracked broken glass screen on the balcony looks very dodgy.

This is a lovely property right on the beach. Good breakfast and easy to walk anywhere for lunch or dinner with the boardwalk right outside the pool area. Can’t beat it. Would stay here again on our next visit to Arcachon

Awesome beach-front hotel, friendly staff, pretty, clean rooms, great value for money. Well fit for couples and families alike!

Wonderful sea access and view. Hotel dinner options not good.

Our room was not ready at the 3pm checkin time, and we were not given any reason.. the older woman at tge reception just said no when I asked if I could check in, I asked if she could tell me how long the wait might be so I could decide to go out. She said 15min , I sat in reception where she could see me, I waited 25min and asked again and another woman said yes I can check in now.. all the while letting me sit there. I am fine waiting, I know delays happen, but to not apologize or give an explanation was bad service.