アル マサ ホテル ナSR シティ (Al Masa Hotel Nasr City)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Beautiful place to stay. The gardens are outstanding but the hotel isn’t well maintained for a 5* place. I didn’t like when the rooms aren’t cleaned promptly and earlier. Sometimes our room was cleaned at 4pm. You come from a tour and visits in town and your room isn’t ready. Unacceptable.

It was amazing trip

All ok best hotel All ok best hotel

It was amazing Amr in front desk Very professional Mahmoud the house keeping Very caring And clean the room perfectly every day

Great and luxury , good experience , I will consider for next time at Egypt .

BEWARE I am extremely disappointed with my recent stay at this hotel and feel compelled to warn future guests. During our stay, money went missing from the safe in my room, as well as from the safe in my friend’s room. At first, I honestly found it hard to believe — after all, how can money go missing from a locked safe? I assumed there must be some mistake. However, after becoming suspicious, I deliberately arranged the notes in a specific position before leaving the room. When I returned, some of the money was gone and the remaining notes had clearly been moved. At that point, it was undeniable that something was wrong. We immediately raised this with hotel staff, expecting it to be taken seriously. Instead, our concerns were brushed off with no proper investigation, no accountability, and no real effort to resolve the situation. The lack of concern and professionalism was just as troubling as the missing money itself. A hotel safe is supposed to provide peace of mind. Sadly, that was not our experience. I would strongly advise other guests to be extremely cautious with their valuables if choosing to stay here. Very disappointing experience.

A monstrously decadent grand building full of Africa princes and wedding guests. Wonderful reception areas very grand. The rooms are functional and more corporate but lacking a desk to work at - chair/desk at wrong height and clustered with coffee making facilities. Bathroom was great, but a little tired and the shower wasn’t wide enough, even for a skinny lad. Nice balcony and lovely grounds in gated compound. Didn’t seem to be near anything interesting.

This is good hotel

Great place

I love everything related to this hotel