ウェルネス ホテル エクストル イン (COLORFACTORY SPA Hotel)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

This hotel was really nice for the price. Location was quiet away from hubub but Prague is so easy to get around and a block from getting on the tram. Decore is bright and clean. Breakfast is very good selections. I would really give this a 5 star if it wasn't for the hot tub. Turns out they only heat it to 95 degrees. Anyone who has a hot tub knows that you keep it at 99 or higher. Please do not call it a HOT TUB. It really is warm pool temp and should be called a Jacuzzi. Only got in once the whole week because we were so cold in it. Other than that, the stay was great. Hotel staff were really nice and welcoming.

The breakfast was amazing, a lot of choices and very tasty.

I spent 4 nights at this place to visit a business partner. My overall impression is this hotel has prices inline with the area, but offers a very basic service, with many features inferior to what it advertises. The most negative aspects were the size of the room, soundproofing and wireless service. Regarding the room size, it is negatively impacted by an inefficient design: while the dimension of the floor space may correspond to what they claim, it is wasted in a long 3m corridor, which makes the actual room space tiny and just sufficient for the bed and a desk with a one column wardrobe. Under the desk there is a mini-fridge (which I had to move to the bathroom in order to be able to sit). The only place to open the suitcase is the bed, which creates an easy condition for spreading bedbugs. There’s also not a lot of space for the belongings (not even a hanger in the corridor) and I had to place the suitcase above the wardrobe column and the trolley under the desk, just to be able to walk in the room. Soundproofing is not existing. This is a decades old building and there is no sign of soundproofing on the walls or ceiling or plumbing: in fact I was waken up by the noise of the suitcases rolling upstairs and I could hear everything happening in the bathroom upstairs. Wireless was a joke. Despite I got a good signal, when I had an online meeting in the evening I wasn’t able to share any content, and barely able to be heard. No manager on duty to speak with…

A perfect experience except the wifi outage for the first day :)

Hotel is fine. Clean and the staff are friendly. Area is a little run down and the room had cups and coffee but no Kettle.

Excellent hotel. Staff very helpful and professional throughout. Only small criticism is lack of convenient sockets in room. Otherwise faultless throughout

Easy to stay and friendly staff,clean room

I was quite disappointed with my stay. The hotel room had cracked floor tiles, and the shampoo dispenser in the shower wasn’t working. The space felt cramped and uncomfortable. I’m honestly surprised this property is rated as a 4-star hotel, given the overall experience

Comfortable and clean. Room amenities are very convenient. Good breakfast. Very nice staffs.

Services was excellent. Even got ac complementarity bottle of wine. One minor point to note that the Gym only opens at 11.00 am which is not avc OK convenient time to start exercising