ホテル ベン (Hotel Benn)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Great staff, they were extremely helpful in all regards.

Quaint hotel in a charming neighborhood. Rooms are clean and comfortable. Old hotel that’s got that Bavarian feel. I recommend it.

I recommend this hotel. It's in a great location, and the woman who works at the front desk is so nice and helpful. The only drawback of this hotel is that there is no elevator, and some of the rooms are on the second and third floors. There is nothing they can do about it. It's an old building. If you don't mind walking up stairs, this hotel is perfect. If you have a problem with stairs, you should look elsewhere.

I liked everything, the beautiful 18th century building, the room, the breakfast, but especially the professional and friendly staff, who were eager to help from the beginning to the end of my stay.

Nice friendly hotel with lovely breakfast

Arriving at Hotel Benn after 22.00 due to a flight delay of 90 minutes leaving Manchester, and not being able to get a signal on our phone, the driver who took us to the hotel tried calling only to get a recorded message that reception was now closed. We rang the bell several times and knocked on both doors but no one answered. Cold, dark, in a strange country and beginning to rain we were left on the doorstep with nowhere to go. Both in our 70s and my husband being disabled, no consideration was made as to where we might spend the night. The following morning the hotelier was less than polite or apologetic quoting his rights as to the time we should have been there.He was able to tell us that we arrived at 23.00 (in fact we don’t think it was that late!) so he must have known we were there. Surely someone must have been on the premises in case of an emergency. Not once in our three night stay for which we had paid for four nights did he ask where we had spent the Monday night nor did he offer any compensation. Thus we had three nights for the price of four - a good selling feature! I appreciate his rules but felt angry at the treatment we received. Had I been a pregnant virgin on a wee donkey I am sure he would have still left us in the gutter. His attitude spoilt our stay in Berlin as we couldn’t get out of our minds his unfriendliness. I wish him a Merry Christmas!

Centrally located in the 'walk street" area of Spandau, near stores, shops, restaurants and access to the trains.

Very nice& clean, hotel located in Spandau, with everything within walking distance. Great breakfast buffet. Wonderful staff.

Very good family business. Excellent meeting and breakfast

Clase to train. Very good for business and regular travelers