Crown Inn

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Needs a make over asap bathroom tub falling apart liens not clean walls have holes

Decent room close parking good air conditioning. It is what is is good price for the night m

I booked a room for 4 weeks with a kitchenette, when I got there, I was given a room without a kitchenette. I went back to the front desk and told the mgr./owner took the reservation & the room they were going to give me the stove was broke. Then, it was further relayed to me that the rooms with kitchenettes, the max they are rented out for is 3 nights.... But I booked for 4 weeks & they excepted my booking. I was only in the room 3 to 4 hours and in that time, I seen a ROACH. I went back to the front desk told them I didn't want to stay any longer. I was told that they would refund me all but the 2 night (I missed the first night) so long as I check out before 11a. I was ck'd out by 10:55a recv'd an email that that I would be refunded but THEY TOOK OUT OVER $600 FOR 2 NIGHTS when my itinerary breakdown shows that the room rate for the 2 nights should have totaled about $175 I am now in dispute with my credit card because I still have not recv'd my refund almost 2 weeks now.

Parking is convenient, thermostat controlled by guest, linens freshly clean. Still there is room for improvement.

The only photo that resembled the inside was of the bed head. The rest of the room was crap.

This motel is situated on the outskirts of the New Jersey town of Linden, about a 15 minute walk from the NJ Transit train station and by the side of a busy main road. The motel is dated, but my room was clean and there was a fridge, microwave and a fairly small TV. The room itself is tired, especially the bathroom, but I thought the price was reasonable for the accommodation provided. There is ample car parking available and the motel is situated next door to McDonalds. In the bathroom, the towels provided weren’t very big and they could do with being replaced with better quality, bigger towels for showering. The main downside to this motel was the traffic noise from the main road. Additionally, whilst the air conditioning was superb at cooling the room, it was very noisy. Positives included a very big, very comfortable bed. I found the motel to be great value for money and would stay here again if I needed to find cheaper, basic accommodation near Newark Airport and within fairly easy reach of New York.

“I would never stay at this hotel again. The customer service was absolutely terrible from the moment I checked in. The front desk staff were rude, unhelpful, and acted like guests were an inconvenience. Every question I asked was met with an attitude, and requests for assistance were either ignored or took hours to be addressed. The room was just as disappointing. It was dirty, poorly maintained, and looked nothing like the photos online. The carpet had stains, the bathroom wasn’t properly cleaned, and the furniture was worn out and damaged. The bed was uncomfortable, and the walls were so thin that I could hear everything happening in the neighboring rooms all night. For the price charged, I expected basic cleanliness and decent customer service, but this hotel failed on both. Save your money and stay somewhere else.”

It’s ok

Dirty room, dirty towels, dirty shower. Room is pretty much falling apart. Only thing good is the Linden Station is close by. No one hi or smile from the front desk.

Nothing about this room is good. The door when closed you could still see outside, the windows were filthy, the beds were awful. The smell of the room awful and the traffic all night long was horrible. Just as I fell asleep I was woke up to a air horn from a rig outside and could feel the traffic going by through the walls.