ハード ヤオ ベイ ビュー リゾート アンド スパ (Haad Yao Bay View Resort and Spa)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Awsome!!!

Great hotel all in all. Our room was good, the staff were awesome. It was convenient have two stores on site and the restaurant was awesome and good pricing. Breakfast buffet included was definitely a bonus

I know the hotel wont reply to this review, as they haven't replied to any others. Upon arrival, we were told by reception that they never received our booking but when i showed them confirmation, they said they just received the email but the room we booked was not available until the next day so we had to stay in another room which was not as nice. The hotel needs to look deeply at their staff, they are rude, unhelpful and never smile. It is such a shame as the hotel is in a perfect position but visitors dont appear to want to eat or drink there. Also, be aware that if you ask reception to arrange transfer back to the ferry, they will leave you waiting for half hour. I will definitely return to Haad Yao but not this hotel

Haad Yao area is wonderful. But the hotel has issues. Not the end of the world if you stay here but do your research. There are much better options. PROS: Haad Yao bay is lovely/swimmable/safe. Rooms are clean. Nice breakfast for 150 Baht. Nice views. Decent price. CONS: Bayview Hotel is 12 stories and no elevator. Wanna go to the beach? You gotta plan/pack like it’s a day trip. Rooms are decent at best. Staff are rough around the edges, stressed. Not the end of the world if this is your only option. Do not worry about the severely bad 1 star reviews, but also you should ignore the 5-star reviews. This is a real 3-stars. Hope this helps :)

Clean, nice staff, good breakfast, good beach!

Great location on the beach. Good range of breakfast menu options and helpful staff in the restaurant. We organised our onward trip to Koh Tao with reception and this turned out well. Overall, our famiily of 4 had a great stay.

Had a great stay, great value for money. And staff really nice to be around.

When I was there to check-in, a staff couldn't find my booking. I was trying to give her information that I booked through Hotels.com. Instead of listening, she told me to stay still and kept searching for papers from another applications. She also tried to talk to another customer even there was already another staff was talking care about his case. She took my phone to see information about the booking but didn't return and kept talking to her colleague. When I asked her to get my phone back, she strongly refused that she did not take my phone! At the end, she returned it but without apology. She said that she would make a refund for me but 2 days later, she was still not! It was the worst service I had ever had.

Very rude receptionist that was more intrested in charging us twice for breakfast that we had already included. The breakfast was dreadful. The rooms are not clean, unchanged bed sheets etc. We had a room with private jacuzzi but there was no privacy as anyone could walk thru your balcony as there is a walkaway. Horrible hotel not worth the money. We gad a bbq and the meat was so tough we couldn't eat it but were still charged for it.

Lovely beach. Quite nice rooms. You must be a little bit fit to get back and forth the rooms as ours was up a very steep hill and lots of high steps. Have stayed in a few other places along the beach in the past. The beach and sunsets here are amazing!!