ホリデイ・イン上海 虹橋 ウエスト by IHG (上海西郊假日酒店) (Holiday Inn Shanghai Hongqiao West by IHG)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Checked in late at night and checked out next morning. Staffs were helpful & friendly. Good breakfast.

Property is not being well maintained. 2 elevators broke for a week. Rooms aged, outlets not working, switches not working, loose faucets, carpets aged and worn out, it would be ok for ine night, but I stayed for 2 weeks, making my stay very unpleasant.

Missed my train to a different city so had to stay another night there and the hotel was amazing!

I could not sleep because the cigarette smell was too strong. The breakfast is luxurious though!

Great place! Nice staff!

First, the bathroom smelled like rotten piss and had rust in the corners. On the second day, the smell worsened. We brought the issue to the front desk, and they offered air freshener. It wasn’t effective, and the smell remained in the room. We informed the front desk again and asked for a room swap, but were told there were none available. Instead we were told to shower on another floor and return to our original room to sleep, which was an unreasonable request for three young girls late at night. We refused and they offered a suite, but when we entered the room, we were greeted with giant hand prints on the wall, which frightened us out of our wits. Out of pure fear, we rushed out of the room and returned to the front desk where we refused another offer for a bigger suite. Instead of risking our sense of safety, we decided to return to our original room where we were prevented from showering due to the extremely unhygienic conditions. Not to mention, the pillows had yellow stains on it, making it unusable and forcing two people to share a pillow. The slippers also had visible debris in it. The cheap price may be tempting, but it’s’ not worth it if you want a comfortable stay. I would definitely not recommend this hotel.

Great hotel.

Very good

Smooth, comfortable stay. The rooms were a bit dark and the bed a little uncomfortable. But, it is typical for hotels of this class as was the buffet breakfast. Overall, an enjoyable experience. I would stay here again.

Very friendly staff.