ザ ツバキ タワー (The Tsubaki Tower)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Our whole family had a wonderful time during our stay at the hotel.

Beautiful resort and wonderful stay as always!

Everythung wads clean the pool wads excellant and food was very good

The hotel is beautiful and the rooms are clean. The staff is friendly and goes out of their way to accommodate you. I did not have the opportunity to use their pool, but it looked beautiful.

Pool

연휴를 맞아 방문한 괌에서 묵은 숙소입니다. 클럽룸에 숙박해서 클럽라운지도 자주 이용했는데, 칵테일아워의 음식들이 꽤 다양하고 맛있어서 만족스러웠습니다. 인피니트풀과 닛코호텔 수영장도 이용할 수 있어서 좋았고 아침식사 뷔페도 만족스러웠습니다.

Great property

Here’s a polished version: The room was quiet and represented good value although the outdoor furniture was very dirty. Unfortunately, the overall experience was disappointing. The staff were not particularly helpful or friendly, and several areas of the property, including the pool, are in need of maintenance and repair.The pool towel system is unnecessarily complicated, requiring guests to manage tags and exchange cards simply to obtain a towel. This process feels outdated and inconvenient.As a returning guest, I was also disappointed that there was no recognition of my loyalty or acknowledgement of my previous stays. A little appreciation for repeat guests would go a long way toward improving the overall experience. Property opened as a 5 star, now definitely a 4 star

Here’s a polished version you can use: If booking through Expedia, I’ve noticed that the assigned rooms tend to be located toward the back of the building. The rooms were still comfortable, but I would have preferred a location closer to the ocean side. I also found the front desk staff less accommodating than expected. During a previous stay, I requested an early check-in, but the request was declined despite the property appearing to have only about 30% occupancy at the time. One additional area for improvement is the dining experience. It was difficult to find healthy menu options, and a broader selection of lighter, healthier choices would be appreciated.

Wonderful stay!! Great amenities including an infinity pool with daily fountain shows. Multiple restaurants and cafes with yummy treats and sandwiches but highlights were the breathtaking views and balcony breakfast! Highly recommend stay here at this beautiful property with wonderful service at every turn.