ノヴェラ ムイネー リゾート & スパ (Novela Muine Resort & Spa)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

スタッフの方は丁寧で部屋はおおよそ清潔だがエアコンが掃除されていないのか氷を排出した。 海に近いので若干蚊がいる。 プールが２つあり、ビーチにビーチベッドが無数に配置されている。

The hotel is very old. The Food, many dishes such as banh uot, banh cuon, xoi, chao thit..., serves for breakfast are too cold while they should be served in warm or hot condition for tasty. Hot water should be available for use to dilute the very strong black coffee. The toaster was not working.

3일간 숙박했는데 호텔에서 바로 해변을 나갈 수 있고 수영장이 2개나 있어 취향에 따라 골라 즐길 수 있어요..나트랑가는 버스가 연착되어 문의하니 친철하게 알아봐 주셨어요..좋은 추억을 간직하고 갑니다..^^

숙매일 아침 옥외 수영장 물을 교체하는 듯하고 바로 비치

위치가 너무 좋았으며 조식은 보통이였다 수영장도 좋고 바닷가 앞이여서 좋았으나 베란다 또는 방안에 새끼도마뱀이 자주 출현해서 인상을 찌푸리게 했다

위치는 바로 옆으로 보케거리라 짱 좋았음. 다만 이불이 깨끗하지 않음. 하얀침구에 얼룩도 있고...그래서 그런지 몸이 간지러움ㅠㅠ

Hotel has an infrastructure which could make this a solid 4 star hotel, unfortunately there are a number of issues leaving this hotel slightly lacking. Staff speak very little English, are not welcoming or overly helpful. On arrival we was left to struggle up the entrance stairs with our cases and was not escorted to our rooms but left to wander on our own. Room was spacious and clean. Breakfast had sufficient choice but not particularly to a western palette. All juices, milk and salad served at room temperature, which could be in the serving dish for up to 3 hours. Pool area and beach has plenty of sun beds, sun shades and tables. Area is not cleared of empty bottles and drinking cartons throughout the day. Restaurant/ bar serves food and drink all day. Prices are competitive, service is slow. Ordering was problematic because of langauge barrier. Cats wandering about. During one evening meal we had a persistent cat pester us, trying to get on the table to eat from our plates. The staff did not help to remove the cat. Room service order was late both days we used it. Parts of beach has a lot of debris. Some days the sea tide is in all day and the beach is inaccessible. WiFi was awful, very limited access. Clientele is 85% Russian package holiday makers, 10% Asian holidays makers and the remainder are Westerners. Lots of restaurants and shops directly outside the hotel.

Love the view, kudos to the chefs that made breakfast an enjoyable one. I love the pho made. It's a rare thing for me to review about food but Novela's Pho is going to be a highlight soon

Location is perfect, not too far from anything, but away from the noise at the same time. Rooms are really nice and big, bathroom excellent, all modern. I had a "city view" room on the ground floor, which was effectively the street, but the black out curtains did their job and it really wasn't noisy, but it wasn't very inviting to sit out on the balcony. The resort is right on the beach, which is very clean. The pool is big and lovely. Luckily there wasn't a lot of people, I thInk it would be crowded otherwise. Only downside, the food is terrible, don't eat here.

Stayed in junior suite. Room was spacious but carpet needed a good clean. Outside balcony was spacious but was unusable as there was no furniture. Floor of balcony was dirty. Breakfast was fine.Location was good.