スワン パーム リゾート - SHA Extra Plus (Kokotel Khao Lak Lighthouse)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Great location right on the beach, rooms where clean and great, the bar wasn’t great for cocktails but the breakfast was good

The location was a little bit away from the main road, but had easy access to the beach. It's a bit of walk to the main road. Liked the room conditions.

Liked the location, didnt like climbing stairs to the third floor for 10 nights, staff was excellent, nice beach.

This is a great place to say right on the beach. The breakfast was good and the staff were very helpful.

fantastic value. at the quiet end of town but an easy walk up to the main road. Great breakfast and lovely rooms.

Our first room was smelly due to the sewage but the staff was flexible and changed our room.

We called to the hotel ahead about the room availability. But we were not informed about the renovation. We decided to book a pool access room. There are renovations every where. We could not swim in the pool. The workers are all around and even sat down on our terrace to the pool. We planned to stay 2 nights but lucky enough, we booked here just 1 night and stay in another hotel which was far better. I sent a mail to Hotel.com with all the pictures and complained, there is no reply. Please consider a refund!!!

Was under renovation. Had no prior warning. Is a very small hotel so may as well of been jack hammering on the ceiling above us. Tried to swim but all the concrete dust was flying on us and in our lunch. When Reno’s are done, I think it will be a great little hotel. It’s no wonder we snagged a deal. Wasn’t unhappy overall but prior warning would of been nice as we had our little one with us and perhaps would of reconsidered.

Family room was very comfortable. U really like the breakfast and the private beach

The hotel was not as expected. The beach view room was modern and nice however it was dirty and also the view to the sea was obstructed by multiple trees. The pool location was poor and only got sun until 1pm however there was lack of sunbeds on the beach area. Brek Man (the man that cooks the eggs) was the highlight of our stay, he was friendly happy funny and took the time to get to know the customers. The local was great and the town was wonderful, had great bars, restaurants, shopping and massages.