リヴァ ロフツ フィレンツェ (Riva Lofts Florence)

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Excellent hotel, very friendly staff. Location is great too, only a short tram ride to the city centre. Loved the birthday pancakes for breakfast. The bed was very comfortable. Only minor downside is the hotel is next to a busy road and you could hear the traffic when trying to relax in the garden.

Even before we arrived, Veronica, our host, contacted me to inquire about our arrival. She gave us excellent directions and was waiting for us, in the pouring rain!, to direct us to the parking, have our luggage taken care of and guide us to the loft. She is the most helpful, friendly and caring host we have ever had the chance to interact with on our travels. She made us feel welcome, showed us around the property, and helped us plan our stay in Cinque Terre. She even helped us reserve the restaurant we wanted to eat at in the evening. The loft is beautiful, with a jacuzzi and a sauna! Very conveniently located in Riomagiorre. And the breakfast the next morning was heavenly. Veronica brought dish after dish of delicious food, croissants, eggs, crepes, fruit, whatever we wished for. Overall, this experience was one of the best we ever had.

Cute property and rooms are comfortable. Not very convenient to town if you just want to get out the door and be in the middle of things.

It was a great stay but unfortunately I left in a hurry to get to the rental car and dropped a small ziplock with credit card, health insurance card and $500 in various currencies. As soon as I noticed that evening I called and then emailed the hotel. I didn't hear back at all. When I called again halfway through the conversation the staff person hung up on me. It negatively impacted my memory which had been so great! Dinner and breakfast were very nice.

I stayed for a few weeks. It was very comfortable and everyone was accommodating. I loved having a little kitchen to keep food and prepare simple food. Nice products and breakfast. I will stay here next time I’m in Florence.

This hotel is a hidden gem in Florence. We celebrated my 60th birthday. If bespoke and boutique is your favourite hotel choice, Riva Lofts is a wonderful choice. Leafy green gardens to rest under and a beautiful pool to cool off in during the hot Italian summer. The tram from the main train station only €1.70 and three stops to the hotel - super easy to get to and from.

Fabulous facility most staff helpful, restaurant closed on the night of our stay

Lovely accommodation & great staff, who couldn’t do enough for us. Take the advice from the staff at check-in on places to eat & the best gelato! Would happily visit again.

Exceptional!! The two bedroom, two bath loft was absolutely amazing. Immaculate. Gorgeous. The grounds are beautiful and so is the pool. Staff was super friendly. They helped with taxis and guided us on what to see and how to get there. The continental breakfast was delicious. The property is in a quiet neighborhood, which is a nice respite from the hustle n bustle of downtown. The tram that takes you into the historic center is only a few minutes walk, very convenient. I can't say enough how much we loved this place. We want to return asap!

The place is nice however there are few disappointing conditions First is is pretty far from the center contrary to what is written it takes half an hour in public transportation to get to the center, which means at least an hour a day and if you want to come and go it is more cumbersome Second the staff is not available. In the evening there’s no one to answer, not even on the phone. The room itself is clean and well kept but there isn’t enough light , which makes it difficult and uncomfortable. The yard and the pool are very nice and welcoming and if you are looking for some getaway from the crowded city it is really nice. As for the breakfast it varies on different days, on one day it was very slim on the second much reacher.