サンタンジェロ ラグジュアリー リゾート (Sant'Angelo, Matera)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Excellent service. Premium quality

OMG. This property was amazing. We stayed in one of the Cave hotel rooms and it was like nothing else I have ever seen. The hotel was top-notch, the staff and service was top-notch, the view was beyond top-notch. I cannot recommend this hotel or staying in the Sassi area enough. I feel so lucky to have experienced this area of the world and cannot say enough good things about the property. The staff were so helpful from day one (we stayed 3 nights). 5-star service all the way. On our last day, we really did not have an itinerary for the last 3-4 days of our time in Italy until we flew out of Rome. The front desk employee suggested 2 places, including Orvieto. We took her advice and had the best time finishing off our 3-week tour of Croatia and Italy.

Amazing helpful reception staff. The room was spectacular and very clean. Only lacking for us was breakfast and attentiveness to our table. Maybe a few more staff required for so many areas to cover. All in all though this was a very special property and we would love to again.

Loved everything about this place. So unique, so different, the staff was overly friendly and kind and welcoming. The hotel is centrally located.

We rented out 3 rooms , all the room are different and very unique - clean - WiFi working well . There is some stairs from the hotel lobby to the room but the staff are amazing they will take care all your luggages with no problem. We ate at the hotel restaurant upstairs for one night . The view is beautiful but the food isn’t that good, service is a big disappointment , I almost rate them lower because of the restaurant service but I feel bad for all the people who’ve working at the front desk they worked super hard to please the customers. Overall, I love the hotel - the town . 2 days is enough for you to explore this town .

A very helpful and delightful staff, intent on making our stay as comfortable and enjoyable as possible.

Staying at Sant’Angelo was like stepping into a dream. The hotel is carved into the ancient stone of the Sassi, and every corner feels like a piece of living history. Our room was beautifully designed, blending the cave’s natural textures with elegant touches and modern comfort. The views over Piazza San Pietro Caveoso were breathtaking, especially at sunrise. The staff were incredibly welcoming and attentive. They helped us with bookings and local recommendations, and made our stay feel truly special and luxurious. Their warmth and professionalism added so much to the experience. The location made it easy to explore the winding alleys and nearby landmarks on foot. We left feeling like we’d experienced something truly unique and unforgettable. Highly recommended for anyone wanting to immerse themselves in the soul of Matera.

Staff attentiveness to detail second to none. Could not ask for more

Since the area of the hotel is on no parking zone I contacted the hotel on Expedia regarding nearby parkings but they never replied. The hotel’s email address was down so I got no help with parking. The room was very dusty and full of mosquitoes. The bathroom has a glass door which was uncomfortable. The restaurant’s menu was very limited with mostly burger and club sandwiches. Unfortunately the pizza wasn’t good either. The buffet breakfast was good and the restaurant staff was very friendly and kind. The property has many stairs so keep that in mind if you have any kind of knee injuries.

This is a property in the Sasso Caveoso in Matera, the most incredible and one of the most ancient places on earth. The views of the Sassi and the caves are incredible and the room carved in the rock was spacious and comfortable. I would have added a TV close to the bed and a second sink in the bathroom but altogether the place is great. Very good service ans evryone is superfriendly and helpful. Also great the breakfastr buffet