ユーロスターズ ユニバーサル リスボア (Eurostars Universal Lisboa)

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We just didn’t appreciate having to book two rooms for 3 people. As a family we should be able to stay together. Also being charged at another Eurostars hotel 346.07 cdn (Montreal) when we were clearly staying in Lisbon. And not being refunded because we cancelled. Terrible.

Eurostars Universal Lisboa Hotel (Parque das Nacoes) was one of the best hotel experiences in my travel history. What made it exceptionally special was the awesome staff! As I entered the doors I immediately received a warm-welcome, and this carried on through to the onsite restaurant (best salmon ever!), to the pool bar, right down to the smiley housekeeping staff. EVERYONE was top-notch and provided the best that hospitality can provide. To say that they understood the assignment is an understatement. I have to give a SPECIAL shout-outs to Daniel in the on-site restaurant and Andre at the Pool Bar. BIG hearts!! I was traveling solo, so my room was very quaint, clean and extremely comfortable with a nice view of the Tagus River. I highly recommend this hotel for those who prefer not to be in the center of the hustle and bustle of the city center. It's a great area for walking alongside the ocean, renting an electric cycle, shopping at the Vasco da Gama Mall, trying your luck at the Casino Lisboa and visiting the Oceanarium.

was expecting the rooms to be bigger. The service was very slow at the restaurant, & felt kinda overpriced for what it was. Would stay here again with a good rate but it didnt feel like a 5 star - hotel lobby/foyer/cafe area was really nice but the rooms were small.

Small gym and pool but awesome hotel with amazing staff

Le personnel était vraiment gentil, l'endroit très propre et la nourriture excellente.

I regret that I didn't get her name, but the young lady at registration was very friendly and extremely helpful. She gave me a list of places to go for dinner within walking distance. Also a complimentary drink voucher for the rooftop bar. The view was amazing from up there. The Breakfast was amazing in the dining area. Lots of local specialties. My room was clean and comfortable with a fabulous view. I will definitely stay with Eurostar again in the future, and highly recommend for travelers.

Great location, nice rooftop pool-drinks a bit pricier-food was good

Great hotel

The greeting was warm and professional. They allowed me to check in early. The room went beyond my expectations. The rooftop pool was simple, but who needs more when the views are spectacular? Every employee I dealt with went above and beyond, but the room was amazing, and that is where it begins and ends. 3 blocks from train station, metro, and mall, and surrounded by restaurants. Don't hesitate to book there if you get the chance.

I had a wonderful stay at Eurostars Universal Lisboa. The location is excellent—close to the waterfront, restaurants, shopping, public transportation, and many of Lisbon’s main attractions, making it a perfect base for exploring the city. The staff were outstanding throughout my stay. Everyone was professional, welcoming, and always willing to help with recommendations or any requests, making me feel genuinely valued as a guest. The hotel amenities were also fantastic. The rooms were modern, clean, and comfortable, and the facilities were well maintained. The rooftop pool and bar offered beautiful views, and the breakfast had a great selection of fresh, high-quality options. Overall, Eurostars Universal Lisboa exceeded my expectations. With its prime location, exceptional staff, and excellent amenities, I would highly recommend it to anyone visiting Lisbon and would happily stay here again.