マンダリンオリエンタル、ボストン (Mandarin Oriental, Boston)

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The location is fantastic. That’s the best part. The hotel is a bit tired and can use a refresh.

Only giving four stars because the people in the room next to us had kids that were playing and screaming to the top of their lungs. And kicking the headboard which was on the same side of the wall as our headboard. The noise started at 6:00 a.m. And lasted until 10:00 a.m. We had late nights so we got very little sleep. But the staff helped as much as they could. It wasn't their fault. The occupants next door weren't telling their children how to behave properly. Gorgeous Hotel. Wonderful staff. Such a pleasure to stay there. We will be back!

Clean room & great location for Boston marathon

This goes into one of the top hotels I've ever stayed at. I seriously can't think of a single complaint. They gave us the best view of the Boston fireworks on the top floor, and took care of us every step of the way. They even had a big TV set up in the lobby for the World Cup games. The front desk people were super nice, and Ivan was our favorite server!

The staff were aware of our celebration and helped us accomplish our goals in celebrating. They were kind and thoughtful. Everything was lovely, the decor, the furniture, the space, the amenities.

Terrible experience. Family of five with three youngsters. Despite being loyal to the MO brand for years, this Boston property is by far one of the worst we have stayed at. To start, there were blood stains on the room carpet. Two rooms on the same floor were confirmed by staff when the booking was made, yet they were not available at check-in. Room service trays sat outside of rooms for hours without being collected. The bathroom was outdated, and the air conditioning was noisy. Overall, the property looked more like a Holiday Inn than a Mandarin Oriental. We will never come back.

Very central

Bhh

The valet was fast and professional, the room was clean, the staff are very helpful. I would definitely stay again!

Great hotel great staff great location