箱根温泉山荘 なかむら (Hakoneonsen Sanso Nakamura)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

This Ryokan is off the beaten path nestled in a mystical feeling forrest bathed in green light through the trees. It is charming and has a an old world simple feel. The staff was very welcoming. We enjoyed the beautiful onsen and the mattresses were very comfortable. Perfect stay.

we had a great time love the traditional style

This was our first time staying at an Onsen, and it was amazing. The staff were very friendly, and I must say the Breakfast was great. The Onsen was fantastic, it is certainly different than being in a “jacuzzi” or “hot tub”. As for the sleeping, surprisingly comfortable, it is no wonder Tatami Mats have been used even to this day. If you’re a curious first timer I definitely would recommend staying here. The staff going above and beyond for guests is more than enough a reason to stay here.

Staff was very kind showing me around the facility. Onsen was so nice with hot water in comfortable temperature. I enjoyed a Japanese style breakfast at good atmosphere dining room. It was a old-fashioned Japanese style Onsen ryokan, which reminded me of my childhood, Showa era. Nostalgic!

Incredibly friendly and helpful staff. Very steep uphill though. Do not recommend walking to the property with luggage as it is extremely difficult.

The owner greeted us and provided a tour of the premises when we arrived at 4pm. Dinner was served at 6pm. So it is possible to have a brief onsen if you arrive on time. Note, the onsens are separated by gender and switch each day. One is double the size of the other. So, it worth trying both. It is a truely authentic experience. The cuisine was also traditional Japanese meals. The service was extraordinary. Make sure to book dinner and breakfast in advance. Note, the clientele is mainly Japanese nationals, which a clear indication that this lodging and hot spring experience is are one of a kind. We left with a few kimono that were available to purchase at a reasonable price. We hope to come back as both the owner and his wife, and all the staff were absolutely lovely! Thank you again.

Service Staff Good. Facilities not great

I went to 5 different onsens on my trip to Japan and this one had the most authentic, spring fed one onsen. The view out the window to the bamboo was stunning and the grounds were well kept and beautiful.

If we have to share the toilet and bathroom, the property can at least do some renovation, it felt like a bathroom of 30 years old with all the rush . There was a strong smell of smoke in the hallway. I will not come back.

Felt very intimate. However, please be weary of travel to this location through bus because it is on a hill. Otherwise, the hotel was very peaceful and lovely.