コ タオ モントラ リゾート アンド スパ (Koh Tao Montra Resort)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Our family of 5 had a great stay here. Staff were great as were the breakfasts. The man behind the pool bar, was especially helpful, and he just wants please. Our rooms were cleaned every day. Clay and Richelle

Great hotel, staff were so helpful and kind. Breakfast was great.

Found bugs in our room around 8 pm and 11 pm. Looked like moths and then sugar ants and appeared to be coming through a crack in the wall onto the desk (no food was left out). By the time we ensured that all our stuff was bug free and we had managed to deal with all the ones we saw it was after midnight. Upon first glance the room looked nice but sound found that a lot was in a state of disrepair, the light in the shower was out, the floorboards were coming off the wall, the blinds didn't fully close in some spots.

Room is completely outdated and absolutely stinks of mould when you walk in, we were a group of 6 and all got bitten like mad especially at night in bed. Every single one of us woke up with sore throats and coughing probably due to the mould, pillows stunk of it. The pool is absolutely disgusting and doesn’t look like it gets cleaned, tiles are all cracked and sunbeds are diagusting.

Good breakfast. Staff very friendly. Big room, but we only had hot water the first day, next night only cold water in the shower. The last night no water at all!! This was not ok.

Good breakfast, bad WiFi, nice staff and very good room

Yes but need repair and a lot of sand in it

Nice hotel, but not more.

Great location, right down the street from Sairee. Literally two steps from the beach, and the restaurant has an amazing view of the water. Great sunset spot. The pool was warm, clean, and the swim up bar was super convienent. They have two different depth pools, one is deeper for diving (they do scuba courses) and one is the normal pool, both are huge. it was nice to have a deeper option when most places have quite shallow pools. They also have bathrooms right by the pool which was nice, and they were always spotless. The rooms were clean and spatious, huge bathroom, the AC was great and there’s a tv in the room. The breakfast is included, and they offer a full buffet. They have all the western and english options, but they also have a huge arrangement of Thai breakfast foods. We just kept saying it felt like we were at an all inclusive resort, the staff made it great as well. So friendly, so helpful, showed us to our room and even gave us a tour. 100/10 recommend.

Last night it started to rain as we finished our dinner at Montra hotel, which was lovely by the way. The pathway to our room is not lighted and made even darker with the rain. There are stone tiles leading to our room which are raised at different places, like random steps, which are very difficult to discern in the dark. The rain made the tiles slippery. My husband tripped on one of the raised wet tiles and fell, badly injuring his elbow and knee. Distraught, I ran to reception and asked for a first aid kit. I found it odd that the hotel manager did not look up once from her computer. Compassion alone should have made her inquire when a senior guest ask for a first aid kit to attend to his 76 year old husband. By the way, the first aid kit is lacking. I went out and bought gauze, bandages and antiseptic cream. When we returned the kit in the morning, again she pretended we were not there. I think it reflects poorly on a business when someone injures themselves on your property and management or the other employees at the desk don’t inquire as to the guest's well-being. What if my husband needed hospitalization? This definitely affected my regard for the hotel.