ソフィテル 北京 セントラル (2019 年 4 月オープン) (北京索菲特大酒店) (Sofitel Beijing Central)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Perfect location and room is very spacious

The room was amazing and spacious and the hotel was marvelous. Definitely coming back!

Clean and modern

Worst experience i had with an hotel. Had left a watch in the hotel room after i checked out. It was quite an expensive watch and I Called them to request to find the watch but they said they couldnt find it. I am very sure i had left it beside the bedside table. However, they just simply said they are not able to find it and no investigation done. It was highly likely taken by the housekeeping staff since no one else had been to the room. They simply told me to report to police if I think it was stolen. This is an integrity issue from the hotel staff. Very terrible service from accor group of hotel. Had always stayed with accor group but this is the first time to encounter such incident. Had also tried to email them but did not get an answer. Hope they will revert to me and get an satisfactory answer.

Everything was well

Good overall, walkable to metro, furnishing needs a bit of touch up.

The hotel is a bit dated and location wise not as convenient as others which have connecting malls, with the same price range. Can see torn wall papers and scratched bed frame. The round sofa was far from comfortable.

It was my first time back in Beijing after more than two decades, and Sofitel made it extremely comfortable. A free room upgrade to a higher floor, great room (with Lanvin amenities), friendly staff and very well stocked gym with techno gym equipment, I was set for a great stay. However a couple of things to note, 1. while it is within walking distance from the metro station, there wasn't much in the area. 2. Google maps doesn't work in China, so finding the hotel using Google maps can be slightly tricky because the hotel's signage is quite low key. 3. From a safety perspective, I left weights that didn't have a proper storage spot on the floor. However, a gym staff who came by to tidy up the gym moved it to any open spot on the rack, and told me to stack it. While I followed the ask, I wouldn't recommend it as it has a higher risk of falling and landing on someone's feet. Also, having weights randomly placed on the rack makes it look really messy.

Good location. Can get noisy with the other guests

Hotel staff are pleasant 5 minute walk to metro station , bed is comfy , bath is nice . Property is generally really a nice but some furniture in the room has lots of wear and tear . Otherwise fine