シャングリ・ラ 杭州 (杭州香格里拉) (Shangri-La Hangzhou)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

The building was built in the 1950s, so that’s the style. The location is perfect, with the lake right in front of your eyes. Rooms are solid built and quiet which is hard to achieve with modern buildings. Once you shut the balcony door you can’t hear the hustle and bustle outside. Breakfast is great with a gorgeous view of the lake. If one is looking for a modern hotel this is not the recommended one. But if one is interested in history and wants to stay at the same hotel a lot of world leaders stayed at, one may feel he/she is reliving the history here. Love the lotuses in the lobby by the way, very summery.

Property should provide more information about your facilities to your guests. Something like SPA, swimming pool and exercise room.

Great location. Breakfast was fabulous. Friendly staff.

BF was very good ! Room looks like a little bit old style, but staff are kind of friendly.

Hotel is a little older but very clean and comfortable. Staffs are very nice and helpful, highly recommend this hotel.

Excellent local delicacy during paid breakfast. Excellent service and trip planning. We had some good experience entering destinations skipping the queue.

The corridors look a little rundown but the rooms are fine. We had a balcony on the front of the hotel. The breakfast is top-notch and the breakfast room has a view of West Lake. The hotel is relatively secluded but in a perfect location by West Lake. There are lots of pictures in the hallways of famous people who stayed at the hotel like Vladimir Putin and Nelson Mandela.

good service and excellent location.Very convenient to take a walk to xi hu .The hotel outside looks a little bit old,but inside is very and comfortable,we enjoyed staying here and definitely will come back if we will come to Hangzhou again

Amazingly helpful service, making it so much easier to travel with family. Location is unbeatable!

The location is the best for sightseeing especially around the west lake. Room is Bit old but clean and good size. Maid at my floor was great. Would stay here again for it’s great location.