ヤンズ ハウス ホテル (Yan's House Hotel)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Lovely staff, always helpful and kind with the children. We may have been a bit unlucky with our room as it had a mold problem and an unpleasant smell. It was manageable for two nights and otherwise it was good value with a big bathroom and nice touches with bottled water, slippers, tea and coffee. The location is great for Waterbom, the airport and shopping. If you're a light sleeper, this area is bustly and loud, pack ear plugs.

No hot water poor condition lift not working poor state overall

Had to walk up and down a steep slippery driveway to the basement for entry as the main entry was closed for the week. Was never told about this and it was extremely dangerous when wet. Door card kept playing up and had to use a master key most of the time. No hot water at all for the week.. told them numerous times but nothing changed. Two of the 7 days it’s was Luke warm at best. Changed hotels and they wouldn’t refund.

Excellent location and staffing. Pool was under maintenance during my stayed in the hotel.

Top notch of kindnesss by staff

Great service, room is very clean and comfortable. The general condition of the hotel outside is a bit wear but in great location.

I didn't like the room lights it was dark in the room

Great service and location!

Pool decking was lifting. Room is nothing like the pictures we looked at for family room. Room was facing the main road. Lots of mould in the hallways. I honestly could not recommend. Good enough to put your head down with earplugs in but that’s it. Did approach staff to move but was told they were booked out.

A great stay for the day. We had to check out from our previous accommodation and had a late flight. Booked a room here to rest and freshen up so to not waste a day. Awesome experience from check-in to checkout! Welcome drink on arrival, a fairly recent renovated room and evening chocolates! All for under AU$40! The room even came with buffet breakfast but unfortunately we had to fly that night.