ホテル エピク (Hotel EPIK)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

The room was spacious. Everything was nice Be prepared to either valet park or use a parking garage.

You get what you pay for. The property is not well maintained but the location was good for our trip.

Friendly and knowledgeable staff. Room was perfect. It was a one night stay that left me thinking “I could stay here for more than one night!” Would definitely recommend!

Not look like on pictures, All fake Very small rooms, Terrible surrounding, Smelling and humid rooms, We stayed last 2 days on another hotel. Colus not bear. Some bakery on breakfast nothing else, İts not a 4 star hotel, maybe 2 or a hostel. We asked for refund for our not stayed şast 2 days, they refused directly, no ask, no compansate or no sorry! Never!!!

Bed seemed smaller than standard queen that was advertised. Asked for another ice bucket and was refused. When I did get ice the staff came up to see what I was doing. No big deal but it was the smell! It was noxious. I was hoping it was just the lobby but it was the whole building, room included. It smelt like a million different diffuser scents blasting all at once to mask a bad smell. It hits you immediately upon entry.

I stayed here with my child and had a very disappointing experience. The bed frame was so cheap and unstable that it would sink, fold, and feel like it was collapsing every time I moved. I even pushed it against the wall to try to keep it stable, but it didn’t help. The hotel offered to move us to another room, but it had the same type of bed frame. It didn’t make sense to pack up all of our belongings and move my child to another room only to potentially have the exact same problem. The area was extremely noisy at night, with loud music outside that sounded like it was coming from inside our room. There were homeless hanging around the hotel. Definitely unsafe. The hotel was understaffed, ran out of extra blankets, didn’t answer the phone, and our key cards stopped working. If you needed anything, you had to go downstairs and get it yourself. The “free breakfast” was basically pastries and apples. I started looking for another hotel on the first day but wasn’t able to find one right away. By the third day, I found a room at The Mosser and immediately moved. The difference was night and day—better location, friendlier staff, better service, and an overall much more comfortable experience. Overall, this hotel was not worth the money, especially with rates approaching $400 per night. I would not stay here again. I was refunded for the last 2 nights I had booked but not compensated anything for the 3 nights endured.

I like the coffee machine in the lobby.

The room is clean and the property is in a convenient location, but the walls are very thin. If you don’t try to find something to drown out the sound of other rooms you will be subjected to hearing them. Additionally there is no parking on site, and valet is the option for a garage that is about 10 minutes away.

In a bad area - could hear the street quite loudly for most of the night. Took 10 minutes for anyone to show up to the front desk. Hotel room itself was nice and clean. Hotel however had a weird smell outside the room and a few odd stains. A sign in the room said check out was at noon, but got a call at 11:10 saying I should’ve been out by 11 and that noon is not the check out time. Worked for last minute need, probably wouldn’t book again

Room was very small but clean. Bed was comfy. Staff was friendly and helpful.