ザンジバル ハウス (Zanzibar House)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

I am a solo female traveller. Zanzibar House is an excellent property in so many ways. The staff are friendly and helpful. The grounds are a delight to be in, with lots of comfortable places to sit and read or contemplate the beauty of the area. I did not use the pool and I am sure it would be lovely. At night time I had an evening meal which was tasty and they accommodated my dietary requirements very well. I am gluten intolerant. I recommend this hotel if you like quiet and beauty filled places

Unfortunately our experience was not as nice as we had hoped. As two women in their 20s and 30s we felt that we were at times treated as children. We were informed by a male staff member that we were “not allowed” to eat breakfast at the table overlooking the ocean, even though the owner specifically informed us of this option the day prior (likely because he did not want to walk the extra distance.) Our ‘Garden View’ room was a view of the parked vehicles in front of the hotel. The room also lacked any storage space or shelves for suitcases and belongings, leaving our 4 bags blocking the door due to lack of any space. Breakfast had no fresh coffee, only instant, and ended abruptly—when I returned on the hour to refill my tea, I was told breakfast ended and the female staff would not bring back the tea kettle for hot water. I informed the owner I was gluten free on arrival, but no arrangements were made. This meant my breakfast options were limited to a fruit cup and eggs. Sauna/hammam must be requested in advance, as we were told it was “off”. The staff did not offer to turn on when we asked about it. In conclusion, beautiful hotel but not a beautiful experience.

This is the worst hotel experience we have had after travelling for many years across many continents. The management is poor. The owner could often be overheard berating and yelling at his staff in front of hotel guests. When issues such as a broken pool filter, slow wifi, or power outages came up, his response was to shrug and say, “This is Africa, what can you expect?” The menu at the hotel restaurant is a set menu consisting of seafood and meat dishes. As vegetarians, we found it difficult to eat here and ended up going to a hotel down the beach (Mandhari Villa - highly recommend) for dinners. We booked a “garden view” room and it was up a set up steep stairs on top of the guard house at the entrance to the hotel, completely separated from the main hotel building. Our privacy was not maintained and we had a knock on our door from housekeeping at 9pm despite not calling them for anything. There are multiple cats on the property that seem to be pets of the owners, and they wander through the lobby/restaurant/pool area at all times. The towels were not changed daily despite us having to pay an extra surcharge for a second person. This led us to wonder what the extra charge was going towards. The restaurant and pool staff however are very nice and attentive. They are working under poor management conditions and still keep a smile on their faces. All in all we would absolutely never recommend this hotel to any family or friends.

Beautiful place; nice and helpful owners, tasty food. The beach is peaceful...but fyi, has serious tides and seaweed. But there are a few lovely spots to float around at. It is an easy day trip to other more swim-happy beaches and about an hour to Stonetown. This is a place to go an relax. But options through hotel or beach dudes are plentiful if you want activities.

Our host Maximo was great! Food was spectacular. Service was decent.

Beautiful, well-decorated property. Relaxing atmosphere with plenty of lounge chairs, daybeds and tables on a beautiful beach. The four-course dinners were leisurely and tasty. The staff was very welcoming.

My stay was pleasant from arrival till departure. Everyone was nice and accommodating. Thank you and Happy Holidays. To anyone out there looking for “a feel at home” this is the place to stay.

We stayed in 5 hotels while making our way around Zanzibar and really enjoyed 4 of them. Of the 4, this one really was the best, a cut above in every respect -- fantastic atmosphere, gorgeous property, great management and staff. As you drive down the horrible dirt road that leads from the highway to the property, you'll think you must have made a wrong turn. But you haven't -- keep going.

The whole place is amazing. Unlike the 50+room hotels this is a smaller establishment which adds to the peaceful beach front atmosphere. It's in a great location to go south for a day trip to the spice farms, caves, or fishing communities. Or go North to Membe Island for diving/ snorkling or Nungwi for a big party. Extremely warm artistic decor and the food was fantastic.

Zanzibar House is an exceptional place and a beautiful experience. Georgia treated me like family from the moment I arrived. The location is inspirational, meditative and a place to disconnect from the stresses of the world. Thank you.