ジO 38 プレミア スイーツ ゲンティン ハイランズ (Geo38 Premier Suites Genting Highlands)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Room ok. Staff good. Really2 long wait at lift during check out time.

Not clean, bath room has no place to hang towel, no hand towel and kitchen towel provided, lift service is bad during check-out hour.

Too long queue to check in. Stand for 1.5 hours to check in

Overall saya puas hati dengan booking kali ni. Apartment luas dan selesa, katil selesa

no house keeping if u stay for 4days very inconvenient as u hv to go recep to get new towels and toilet roll

Nice cosy place

dirty, bad, old, wear and tear, mosquito everywhere

Here’s a revised version of your review with improved clarity, grammar, and flow: One of the worst stays of my life. This experience completely ruined Genting Highlands for me. The listing photos are misleading—don’t be fooled. The rooms were dirty, smelled bad, and the staff, including security, were extremely rude. The worst part of this building is the elevator system. Every day, we waited over 40 minutes just to go down from the 12th floor because the elevators were slow, poorly programmed, and too small. One day, after getting exhausted from waiting, we decided to take the stairs with two kids and two strollers—only to find that the exit doors were locked. We had to climb five floors back up to find an open exit, only to end up waiting for the elevator again. On checkout day, knowing how difficult it would be to get an empty elevator with three large suitcases, two kids, and two strollers, we split up. I managed to get into a half-empty elevator with my luggage, but since it was going up first, it stopped at almost every floor before reaching the top (38th floor). The same thing happened on the way down—it stopped at every single floor. My family had to wait for another elevator and went through the same ordeal. I would never recommend this place to anyone visiting Genting Highlands.

Excellent facilities

Extremely bad. Room and toilets smells bad, very dirty and it’s full of spiders.