ホテル ノヴァ ベルリン (Hotel Nova Berlin)

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Really lovely staff for check-in. We did not realise the reception is fully shut until 3pm, so we ended up sat outside but that wasn’t at fault of the hotel, just something to be aware of! There is a convenience store around the corner and is very close to the metro station. We found the location good and also affordable. Our room was very spacious and comfortable, slept well. Would definitely stay again if back in Berlin!

Really horrible hotel. Cheap feeling room, grubby, bare minimum, brothel vibes, wipe clean surfaces, fridge randomly planted in room, unmanned reception a lot of the time, really noisy at night. Overall awful, cheap but you can get a much nicer place for a bit more and central too

Hotel was great and the environment was okay. Not sage and not dangerous at all! Train Station on the other side. I would always come back!

Really convenient location. Good area to get around. Staff friendly.

Staff are lovely .. the room is clean and comfortable

We stayed at this hotel for three nights, all of the staff that we met were friendly and helpful. Our room whilst basic was clean & could not be faulted. Being opposite a busy train station whilst great for getting about meant that it was rather noisy at night and anyone who is a light sleeper should ask for a room at the back. The bakery just down the road is open at 6:00 am and is excellent value for the money and the Italian restaurant just across from it is well worth a visit.

I arrived at the hotel and despite Expedian saying that I had paid 100% of the deposit at the time of booking I was faced with paying at the desk. This was Expedian's error- as the hotel in fact took 0% of the cost at time of booking and ALL was charged at the desk. This should be clearer on the website, at the end of the day I had to pay a non Sterling transaction fee on top of the cost of the room. When we went upstairs we were faced with a dark room (one window blocked over completely) with scaffolding works outside. There were ongoing works beginning early in the morning waking us up on our first day of the holiday, with men literally outside our window blasting it with water so much so the water came through the window, onto our sill and onto our belongings below the window. The room was not a double- it was two singles pushed together with wooden slats between them (so much for a romantic break). The mini bar was an empty fridge. The only saving grace for the hotel was that it was so close to the S-bahn that you could escape every morning to enjoy the awesome city. There is also a bar underneath that is open all weekend and a kebab shop across the road which serves haloumi durrums at any time of day or night! The cleaning staff were alright, changing my sheets one night after I had spilt durum sauce on the bed- although they did come in despite the "do not disturb" on the day we were checking out, about 2 hours before our check out time.

Room smelled and was musty. I had to move out on a 17 day booking due to discomfort and no refund offered at all. Spent three days there and lost the cost of the remaining 14 days.

Good value stay at Hotel Nova Sept. 2016. "S" & "U" Bahn stations very close by.

The room stunk of cigarette smoke, even though I had chosen a non-smoking room. The double bed was two single beds put together and I could not sleep close to my girlfriend because of the slopes between the two beds. The neighborhood was the worse I had in my whole life. People were terribly rude to me and my girlfriend at the Berlin-Lichtenberg Bahn Station for no reason. I reckon that it was because we did not speak English. The only thing good at our stay was the kindness of some of the staff we had contact with. I for one do not plan to go back to this place.