ソフィテル ル スクリーブ パリ オペラ (Sofitel Le Scribe Paris Opéra)

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Merveilleux!

We prepaid 10 days at the hotel (no refund option). We thought a 5 star by the opera house would be a great home base. The hotel had a boutique lobby feel. We booked a larger room with a view. The room they put us in was a nice layout with a private walk in closet, separate large toilet rm and separate rm with sink and tub. It was on the 6th flr where we had a street view with the statue of Napolean at Vendome. The breakfast was up to par of a 5 star. The staff were friendly. Small gym. Now the issue. Given it is a old building centered by the opera house, there are lots of train lines moving underground. We can feel it and hear it on the 6th floor. Though it is not like you're on the platform, but when a metro passes underneath, it breaks the calm silence of your room with a low rumble sound/feel that can last 5-10 secs at least 2-4 times every 10 minutes. The metro runs as early at 5:30am-ish and ends 1:30am-ish. So if you're a sensitive person, be warned. I felt this low rumble the first night we stayed at the hotel. Didn't realize it until we were all unpacked and ready for bed. It bothered me enough to ask for a different room early morning next day. Being in a prime location, the hotel was completely booked. Staff offered a different room in the same category (not an upgrade) 3 days later. The room was smaller and had the same low rumble noise/feel, so not worth changing. 5 days into our stay, we stayed outside our room longer & were able to tune most of it out.

Great hotel

Fantastic experience. Staff was extremely friendly and helpful. Room and hotel were meticulously kept.

Staff were accomodating to English. Explained the elevator and how a key was needed. They held our luggage in storage while we explored Paris

Overall it was a pleasant stay, however a few things to note that I would not expect at a five star hotel; upon arrival no one was there to help us with our bags. After checking in we requested to be moved to a room that had a better view than the one we were in (court-side view) but the only available option would require us to pay almost triple the price we paid for our room. Also, our room was located near the service lift so it was extremely noise every single morning we were there. It is worth noting however that the welcome staff were very sweet and the check in/out process was very fast and convenient.

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Location

I loved my stay. The staff is amazing and very welcoming. It is close to metro stations. Definitely will return again !!

I stayed at the hotel for nine nights. The room was small but that was okay since I really just needed a place to sleep since I was going to do a lot of sightseeing. I have always loved the Sofitel chain. My favorite is the Sofitel in Washington DC. So, when I booked this room in Paris I expected an exceptional experience. Their breakfast buffet left very little to be desired. I ordered pancakes one morning they were cold, dry and rubbery. The next morning I ordered soft boiled eggs. The eggs were hard boiled. The cost of the breakfast is obscene at $39 euros per person. Definitely not worth it. While it is more convenient to just have breakfast at the hotel, after the first two, I decided to just explore and look for a cafe for the duration of my stay. A few afternoons I had the do not disturb sign on my door because I wanted to take a little nap before I went back out. Every time I was in the room to nap, the housekeeping staff called the room to ask when they can come to clean. That was one of the most aggravating things. The first time this happened I did not answer the phone. Immediately after the housekeeping staff called again. They continued to call until I finally answered. I stopped to ask the concierge about tickets to the opera garnier to tour. I was told they don’t do tours.