ホテルラフォーレ修善寺 (Hotel Laforet Shuzenji)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

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We had a mixed experience at this hotel. The staff were polite and very accommodating, which we really appreciated. The hotel grounds are beautiful and well maintained, with activities like tennis, golf, and even a small zip line (2,500 yen). There are also two public onsens, which were a nice touch. The hotel itself is large, old, and a bit dated, but the rooms are spacious. That said, our room smelled like mildew, the beds were extremely hard, and the pillows were small and flat. Some people might like the firmness, but it was uncomfortable for us. We booked a mountain-view room but were given a corner room with a view of rooftops and part of the parking lot. The staff offered to move us, but it was already dark, so it wasn’t worth it. The hotel is in the countryside, about a 13-minute drive from Shujenzi. There’s a shuttle to downtown, which is small but walkable. Keep in mind that many restaurants only accept cash. Dining options on site are limited. There’s a restaurant that only serves dinner at 17:30 with two set menus (7,500 or 9,900 yen per person), and a small confectionary shop. We found it easier to stock up at the 7-11 in town and bring snacks with us. The buffet breakfast was really good! Overall, this is a good option if you enjoy spacious rooms, beautiful grounds, and onsite activities but if you’re sensitive to strong odours or hard beds, it may not be the best fit.

This is a huge resort. It was confusing because the first building where I arrived to check in wasn’t actually the right one, so they sent me to another building that was a bit farther away. Straight to the point: I didn’t like my room. Although I only stayed for one night, it was quite outdated, with mold on the shower curtain and in some areas of the bathroom. Everything in the room itself felt old — the duvets, the furniture, and the beds. However, I should mention that the staff were very kind.

Very good hotel

This hotel is very relaxing and it has a lot to offer. I really enjoyed the facilities and scenery. I also liked the option to save a little bit of money by not needing a room cleaning during our short stay. The only thing I wish was possible is that the breakfast was a little bit later.

Restaurant close too early and there are no options for food after 8

The cottages and the hot-spring were fantastic

it was a great stay.

many activity facility

Need walk to the onsen, so cold & inconveniences; restaurant environment was excellent, no elevator that we have to walk with our luggage to the first floor