アワーズ イン 阪急 (Ours Inn Hankyu)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Staffs are too arrogant and would promise something but not understanding what they were talking about . Only reason why we keep coming back is the location . But numerous times, staffs do not deliver- especially the night manager who is super arrogant and would not help. We were got in to a situation where I asked for a manager on duty to hopefully rectify the wrong information that his staffs told us, but instead he made it worst by repeating “its final” and we can cancel the reservation and wait 30-60 days door a refund. It was too late to cancel and it’s not refundable since it happened on the day of. This incident is very rare as we’ve always encountered great service in Japan. I wish the manager would have been open to listen instead of talking to their guests with a closed mind.

It was wonderful room

Great Location. Pleasant stay.

Perfect location for anywhere. We stayed at Twin building for 12 days. 3 mins walk to Oimachi station which is superb especially for the rainy season. There are food markets and restaurants on the first and second floor easy to grab food if you don’t want to wait for the seats.

My stay at Ours Inn Hankyu was very nice. While I didn't utilize the spa on the fourth floor. The rest of my experience was pretty nice. They're buffet was nice and the staff there were very nice too. The hotel staff themselves were also very helpful at providing information especially to a foreigner like me. With that said if you are gonna check in earlier than their check in time. Be prepared to fork out 3,000 yen. It isn't that bad but just plan accordingly if you don't wanna spend 3,000 yen to check in early. The nice thing is you can put your luggage in a self storage room near the counter. So if you can try to appear later for them or find what you can do till then. Either way I loved my stay there!

Staff were very helpful especially with forwarding luggage. Hotel provided generous amenities, shower cap, tea, etc.

Great stay

I've stayed in this hotelon numerous occasions and the stay was always pleasant. The hotel is near the JR station, there are shops n restaurants within easy reach.

Clean and perfect for a short 1 night stay

The breakfast buffet was great. Room is small but clean and adequate for singles.