大西屋水翔苑 (Onishiya Suishoen)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

very good , will be back.

We had an incredible stay as a party of 4. The room was spacious and we had access to the hotels onsen which was beautiful. The staff were extremely helpful, the dinners were delicious, and there was an on-call shuttle that drove us to the main road. Highly recommended!!

Absolutely incredible experience. Fantastic and warm staff, delicious and plentiful food, super clean and calming atmosphere. I especially loved the sauna and cold plunge, unique features that the seven public onsen don’t have. Free beer and water in your room, too! It was a lovely less than 10-minute walk from the ryokan to the main street/area—this was a feature for me as I really appreciated the peace and quiet! Truly so memorable and I cannot wait to come back. Excellent value for the price.

A ryokan experience. Food was excellent, but it was a lot! Wait person was very good and handled dealing with gaijin well, although we speak some Japanese. Room was classic Japanese stay, with tatami and futon. Area was a pleasant reprieve from the crowds of Tokyo and Kyoto. Japan Sea is a short taxi ride and is very beautiful!

From the moment we got to Kinosaki the airport shuttle staff and driver were so friendly. The staff took their time to explain everything about our stay to us this was the part I really thought was impressive. They also have hot drinks , beer and ice cream for free. They also label all the food was extremely helpful. The onsens are so clean , the rooms are spacious and they also set out the bed for you. The Japanese garden at the center of the ryokan was so beautiful and at night they play traditional japanese films. I will definitely come again very relaxing stay.

A

One of the highlights of our trip. Highly recommended! Everything was thoughtfully done and well maintained. The onsite onsen was beautiful, with both indoor and outdoor bathing areas. The traditional Japanese dinners and breakfasts were wonderful experiences, served in a private dining room and featuring multiple courses, including crab. The rooms were spotless, and the central garden created a tranquil focal point that could be enjoyed from the lobby lounge area and seen from our traditional room. We stayed a couple of nights, and would easily return again.

This is a hard review to leave as I think maybe this stay was not our style. The futons on the floor are so uncomfortable that I instantly regretted booking a second night - my husband and I got no rest at this hotel and woke up extremely sore. The food was another issue - people rave on these reviews how great the food was and it was horrible they also give you way too much that I cannot imagine how much waste this place has each day. We found a good pizza restaurant downtown which was exactly what we needed to take a break from the food. The property is also a bit dated and needs TLC. We did rent the bikes for a day to go to the caves - that was really fun. The walk to the town is super short but yet they insist on driving you - which we declined every time. The onsen was lovely however we apparently picked family weekend which made this “relaxing stay” even worse. Kids running up and down hallways. Throwing buckets in the onsen and being loud. I couldn’t believe how many kids were there and it was like they were in control - no one disciplining the bad behavior. Overall this stay is not at all worth the cost. It was by far the most expensive stay on our trip and the most disappointing. I loved Kinosaki onsen but cannot recommend this stay

Very attentive staff, serene atmosphere, and excellent food. Dinner and breakfast were amazing with many regional foods I’d never tried before. Access to the many onsen in town was simple and fast. Cute town.

We loved this inn with its beautiful garden and relaxed, quiet atmosphere. The staff here are extremely helpful, always willing to help and serve. The onsen is very here as well. We chose the breakfast and dinner option featuring tradition Japanese food which was over the top. Excellent food quality and taste, beautifully presented. This inn is not directly in the town, but they will drive you anywhere, though we always chose to walk. It's only a 10-15 minute, pleasant walk to the village. Absolutely reccommend!