アズール アーバン リゾート レジデンシーズ (Azure Urban Resort Residences)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

The toilet was clogged for the 3 days of stay it was worse experience. We are trying to contact them and they just ignore the calls .

The view was excellent, and the people was friendly. But I was hoping for balcony, alt here no basis amenities no too brush no soap, room was dirty and windows edge was Dusty, bathroom smell really bad and bath shower don’t drain.

It was ok, not the best

The place was clean and the guards were courteous. Only complaint was they forgot to replenish the toilet paper:((

After booking my stay at a certain rate and just after I can not cancel I get email stating that there is additional fees for cleaning which was almost as expensive as room. So upon arrival had no choice to pay for cleaning of room and the whole time I was there no came to cleanroom. upon checkout I complained about it and they said that we needed to request ??? Which we did but no one ever showed up.. Would not refund... So beware take note of all the reviews they are true we just did not believe because never experienced anything like that before .

Booked for 5 nights, there was no housekeeping despite requests. It was too hot in the room even with the air conditioning on. Some appliances didn’t work

We were so excited to use the pool but they didn’t let us because they were cleaning it. When we arrived, we were not aware that the host shall send us a QR code so the guard who happens to be so rude to us from the time we arrived didn’t let us in. So we have to keep sending messages and tried to call the host but he never answered the call. He responded with the QR code but it took a little while before we received it. They should have informed us well so we won’t feel lost when we got in there. We also hope that the guards will be more friendly because the property is beautiful but having unpleasant employees can ruin a day.

I don't want to have to take out the trash.

No hot water in shower in first unit, refused to stay, fridge broken in second unit, water leaks in comfort room

Can hear noise through walls. WiFi is fast but sometimes slow. Good air conditioning, Netflix available. Our room felt a little rushed (missing toiletries) but overall a decent stay.