ティラカ シティ ホテル (Thilaka City Hotel)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

I had to ask them to clean up the room again. Room was too warm and air conditioner wasn’t sufficient to manage the heat in the room. Staff is unprofessional and management needs to retrain them for a better customer service. My overall experience was

The main reason i score this hotel 1 star is because the hotel manager ripped me off on a tour.. he charged me 130 euro on the basis i was the only booking… he subsequently sold a couple later that day and charged them 80 euro each… of course i asked what they paid, so i was annoyed and told him… eventually he refunded approx 25 euro… not a good experience at all… One other small but interesting point.. one breakfast i didn’t get to choose from the menu.. i was served beef curry..without a choice, from the last nights dinner menu Don’t stay here!!!

The staff were very friendly and helpful. The service they provided was excellent. The food was very good. The rooms could be better, needing modernising. However, for the price, it's good value for money.

Lots of mold in the bathroom wall and the shower curtain. One of the bed sheet was finish it was like sleeping directly on the matress lucky we had our own sheets. If they are giving you the room next to reception ask for another one because it’s noisy and you will ear the phone ring all night. WiFi is not unstable it’s just not working. The only positive is the kindness of the staff and the location.

Roshea, our host, was super friendly and smiling. We asked to change our room from one double bed to two beds and he did with kindliness. The pool was very welcome after visiting Anuradhapura. The breakfast was excellent! 10 on 10!

Good hotel. Easy check in and great staff. Good price. Safe and clean. Thank you so much for your help. I loved staying with your.

Small and quaint hotel with no bells and whistles, but great staff and a nice stay. Rooms are basic but OK and the hotel is certainly value for money. Surprisingly, a nice neat table cloth setting for breakfast and dinner; the nicest table setting of any on out trip including the higher star hotels.

This is a comfortable, well-priced hotel. It is basic accommodation but the room was clean and the A/C and hot water were fine. The service is friendly. I would return and recommend it to others.

stay was just ok..in spite of booking was with complimentary breakfast, in spite of several requests the hotel people didn't provide the same. local area was good..

good for a couple of nights. basic facilities which matches price. no safe tv local only. bathroom big and clean but old. hot shower hard to work out if not use European style water system. brekkie good for 500lkr