アサー ホテル (Azar Boutique Hotel)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

We owed our trip to the staff so much. We really appreciate their support.

We liked this place a lot. On the edge of downtown Cairo, it's accessible to the heart of the city and at any hour of the day or night, you can find what you want or need. Staff (Mr. Wael and Mr. Hissam) were delightful and helpful in so many ways. In this area, you wouldn't expect luxury and some aspects of the hotel are a little run down. (An example is a balcony door that wouldn't quite close, letting in a few mosquitos.) Breakfast is okay--the rooftop dining area is nice. Overall, glad we stayed here.

Clean room with very good service at central location at reasonable prices

A fun area to stay, with very friendly and helpful staff and at a good price. However, the room was sparse and shabby, only had a bed and bedside table. The bathroom was spacious but needed properly cleaning and the tiled floors were very slippery when wet. It all felt a little more dated than it should.

It is located in the center of the city with shopping center, restaurants and shops. The staff is friendly and they have pick up service from Cairo airport.

The hotel is hidden away and was a bit hard to find but literally a block away you're in the middle of Cairo's busy streets and key markets. Don't be fooled by the exterior as the interior was neatly decorated and the rooms were nice. The manager was super helpful as we needed last minute accommodations due to PCR travel requirement issues we were facing. He checked in with us and was very informative and well spoken. Just based on his customer service alone, I highly recommend the hotel. The rooms were decent, well kept, and the beds were comfy. The room was a bit chilly but hopefully that's something that can be addressed.

After being checked in and putting our clothes away, feeling good about the room, there was a knock on the door and we were informed that we were being kicked out of our shared room, two single beds, and being forced to take 2 separate rooms. We were told that the police had said that my Egyptian friend who I had been traveling with for the previous 2 weeks and whose family was like my family for 5 years in Luxor and I could not occupy a room together under threat of being jailed. We had stayed at this same hotel the year before without incident, and then the hotel charged much more money and made us stay in single rooms at opposite ends of the hotel. It wa humiliating and degrading and could have been avoided.

Very clean. I was not given a receipt for what I payed

Mustafa and Mario (the managers) were polite, detailed, and ever-helpful. They were the best part of the stay. The things expected like room being clean and comfortable were true. I wish eggs cooked to order were available at each breakfast, but breakfast was always good and that staff was equally helpful and polite.

The hotel is based on floor 6 of a very poor and dirty building. As the lift wasn’t operational I had yo climb the stone stairs to the reception which had a no smoking sign but the staff were smoking at the desk. I questioned why the transfer booked driver didn’t turn up at the airport and was given a poor excuse. The room I had booked wasn’t available so they booked me into something else with a promise to change room which never happened. Breakfast was very poor and in a unclean environment served on dirty platters so wasn’t inviting at all. I was very disappointed with the hotel after such a beautiful and culture rich city. The hotel was a total let down.