指宿ロイヤルホテル (Ibusuki Royal Hotel)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Nice hotel with incredible ocean views.

Room and hotel look tired but fantastic location.

Room is clean. Sea view room is really nice and worth it. Good amenities. Good onsen facilities especially outdoor bath. It is worthwhile to get the half board.

Overall good

The stay was wonderful. The customer service is spectacular and a lot of people spoke english. Their hot springs are immaculate and provide you with a spa like experience. Although they don’t sand springs at the property they provide shuttle that take you there and back. The pillows are a bit uncomfortable and the store doesn’t really have any heatable food. We had to walk to the nearest convenience store which was about a 10 minute walk.

👍

We loved the views and customer service! However, we were not told that we needed to make reservations for dinner at least 24hours prior to arrival. We had to go somewhere else to have dinner. We couldn't use the pool because they told us that is was only for summer time, but we were there in May, and it was already hot, and the weather was perfect for a splash in the pool.

This place was way better than expected! The public onsen was nice and the english speaking staff made such a difference! They were very friendly and the views were amazing. We didnt use the shuttle service but we wish we had because parking was tough. So I recommend to take advantage of there free shuttle! Also the beach is so beautiful right next to the hotel.

The hotel has a very good location at the beach. The hotel is an 80's building. The room was very clean. There is just one elevator, which leads to long waiting time. The outside pool is very good for kids but as it is very shallow no swimming options for adults. The hotel onsen is okay. The city is a 10 minute drive away. The nearest combini - Lawson - is a 3 minute drive away. The hotel offers breakfast and dinner option - Japanese food. Currently, the hotel has no bar to have a cocktail or wine in the evening. There is no ice cube service machine, they have to be purchased at the front desk which is very usual for this high price level hotel. Breakfast is Japanese buffet style - almost no western breakfast food options. No toast nor butter was available. In generell is to say a good hotel in an very good location and if you are Japanese and just like staying in a hotel - it is very good. If you are an active foreigner who wants a mix between Japanese and western style there are maybe better price option accommodations nearby. There is still a big area for improvements to attract western customers. Foreign employees were able to speak English but always started to speak Japanese first.

Staff service is excellent.