神戸有馬温泉 元湯 龍泉閣 (Arima Onsen Motoyu Ryuusenkaku)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

I highly recommend the wagyu dinner/breakfast

Spa was great. Staff was very hospitable

Excellent. Had the springs to myself the entire time. Buying the breakfast was worth it. The transportation shuttle was convenient. Staff were great. Only wish I could have bought the hanten.

wonderful summit view from the room

Nice experience of a Onsen. Room 223/225 on that side have a great view of the valley

We had an excellent stay. The only issue is the hotel shuttle from train station to the hotel. You need call the hotel to request a shuttle and had trouble to make international cell phone call. We end up to use a pay phone to call the hotel.

very good, the staff there are professional and lovely.

My partner and I, from Canada, stayed for one night in November. We loved our large room, with a nice stone bathtub, and a beautiful view of the mountains & the leaves starting to change. We got the 1/2 board with kobe beef, and thought the food and service were excellent. The private bath was lovely, and so was the outdoor onsen. The onsen is open all night, which is good because I feel like this ryokan is a family-focused hotel (when we were at breakfast we were the only table without a baby). Another guest told me that when they visited the onsen there were LOTS of kids playing, which is cute and we love children… but perhaps not the most relaxing experience lol. So we were very happy to learn that the onsen is open all night long. This is an older hotel, some of the features looked a little dated, but we didn’t mind at all. Overall, we loved the experience and would return. Keep in mind that this is definitely a family focussed hotel, and it is located up a steep hill. The hotel offers free shuttles to and from the train station.

This is a beautiful property with great amenities and phenomenal service!! Without a doubt the best service Ive ever received at a hotel.

We stayed at the hotel as a family of 5 adults plus 1 infant. The hotel was as described on the website with baby-friendly amenities and quiet environment. The staffs were friendly and nice to kids. The food was amazingly good but it has a little portion of many different dishes so all of us weren't able to finish (sadly). The onsen was perfect for all of us to relax after a long day travel.