デバンブー (Debambú)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Very clean and comfortable room. The front desk was very nice and communicated clearly. You do need to walk to the destination when dropped off but it’s not hard to find with GPS. Lots of shops nearby and centrally located in the old town. No airport shuttle but there is a public bus location nearby with frequent routes to the airport. Taxis/ubers are everywhere

Clean & comfortable & in very central location. However we did not anticipate how noisy it would be into the very early hours! We got very little sleep!

We had a great experience

The apartment itself was nicely designed and well located, which makes this experience even more disappointing. On our first night, from around 11:30 PM until approximately 1:30 AM or later, there was continuous noise directly outside our room: repeated door slamming, loud conversations, and a verbal confrontation in the corridor. Reception was already closed, so I had to call the emergency number provided by the property. Although someone was sent, the disturbance continued and we were unable to sleep properly. What disappointed me most was not only the incident itself, but the way the complaint was handled afterward. After requesting compensation for the severely disrupted first night, management minimized the situation, described the request as “nonsense,” and even accused me of “blackmail” for mentioning that unresolved experiences may be reflected in reviews. I understand that noise issues can happen anywhere. However, professional handling of guest concerns matters just as much as the incident itself, and unfortunately that was lacking here.

The location was very convenient. Front desk staff were very helpful. Staff turned off the air conditioning when they serviced the room. No wash cloths provided. Wouldn't provide extra towels stating it was policy. No facial tissues provided. Limited toilet paper. The ascetics were four star quality. But, the "Policy" to provide the bare minimum was very disappointing; more like 2.5 star quality. We had to go out and purchase wash cloths and Kleenex (facial tissues).

The location is perfect for a couple of nights in the centre of town. Clean and comfortable and reasonably quiet. Disappointed that no bottled water was supplied but otherwise no complaints.

Dark and dingy apartment overlooking a courtyard … cockroaches in bathroom… was off putting!!! Not great kitchen facilities so need to eat out. but spacious and excellent location. Nice to have 2 toilets.

Location was very centric. With that said… the noice of the area was unexpected.

Great experience. The place is clean and spacious. Excellent location!

Fantastic location. Clean and well appointed although the complimentary coffee and creamer was a bit mean. 2 small creamers and 4 sachets !! I’m being really being picky as the location outweighed any thing else . I would definitely stay again ! and cl