キャリーズ マナー & センスパ (Careys Manor & Senspa)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Lovely hotel. Additional Spa area is a little expensive at £40 per person but this was optional! Breakfast was lovely, staff really friendly. A lovely relaxing stay.

Lovely hotel, extremely well located and with great facilities. We got upgraded to a superior room, due to an error in the booking process, and this was a massive bonus. Spa, gym and pool are great, and worth paying the upgrade fee to experience. Would recommend.

For the price, I am definitely a bit disappointed with this stay. When we arrived, the person on reception was very polite and helpful. They explained that the pool was out of action due to a chemical imbalance. This was annoying as we had specifically booked somewhere with a pool. They did offer complementary use of the hydrotherapy suite - but this was quite overcrowded and half of the jets in the hydrotherapy pool weren’t working anyway. The rest of the spa was fine, though it was a bit confusing that hotel guests weren’t allowed to use the changing rooms for some reason? The hotel room was spacious and had everything that we needed - the outdoor area was nice too. I was however a bit shocked to find a lot of grime around the bathtub which was quite easily wiped away. Not sure why this was missed by the cleaners. We had dinner in the Thai restaurant in the evening, which was very disappointing. We ordered a side of stirfried tender stem broccoli and were given a regular head of broccoli that had clearly just been boiled. Given that it was a little on the pricey side this was really disappointing. The rest of the meal was okay but nothing to write home about. We had the continental breakfast, which was okay. There was a couple of vegan options including chia pudding - but I was expecting more as I have seen other reviews saying it is very good for the vegan Continental. All in all the stay was subpar, for the price we had much higher expectations.

The breakfast was really good the service was excellent. Our room was clean and well maintained. The only slight negative I had was that the dinner menu in the main restaurant was uninspiring and not brilliantly executed. Although the service was constantly of an excellent standard.

Having considered a few options I’m so pleased we decided to stay here. The staff are wonderful, the facilities were excellent, and it was such a beautiful place to stay. Can highly recommend.

We have been visiting Carey’s manor for the last 25 years. In our opinion it just gets better. There are 2 restaurants currently on site, with a 3rd due to reopen later in the summer. We ate at the Zen Garden restaurant this time, and was excellent. The Senspa is well worth a visit and the treatments are expensive but worth it. The location in Brockenhurst is very convenient, with pubs, restaurants and shops within walking distance. Also lots of walking routes from the hotel.

It was all excellent. The food was incredible, staff so helpful especially during the hot weather!

No air conditioning, just a fan in the room. Corridors were like a sauna. When getting ready for a wedding reception found there was no hairdryer in room, attempted to ring room service and reception, but no-one answered the phone. Had to go to reception in person to request one, which then took half an hour to appear. Spa facilities were excellent with very helpful staff. Plenty of choice at breakfast.

Never stay here in the summer! A lovely hotel with a great spa but sadly the staff were not interested. Our room (6) was boiling hot, far hotter than 2 other hotel rooms we have slept in over this May 26 heatwave. When we raised this at check in and explained that we would not be able to sleep in the room we were given a spare fan that simply moved the hot are around. The whole upper corridor of the hotel is oppressive and our room was swealtering all night. No one checked on us or offered to help and when we handed in our key this morning no one bothered to ask if we’d had a good stay. Sadly we won’t be back.

Fantastic location , super lovely staff , facilities wonderful .. spa / gym / restaurants all so good .