ホテル ソフィテル パリ ボルティモア トゥール エッフェル (Sofitel Paris Baltimore Tour Eiffel Hotel)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

The only problem was check in. If you were a rich foreigner you got a room immediately. Two women from America waited 2 1/2 hours for a room. Not thrilled with reception people. Wouldn’t acknowledge you were waiting at all.

Rooms were pretty hot as the AC was not working properly and other people were complaining about the same thing. There are two small elevators and one of them was broken during the day. Also, there are stairs on some of the floors in the hallway and additional stairs once you get into your room, which makes it very difficult when traveling with a lot of bags. Additionally the toilet and the shower aren’t two separate rooms, which is extremely inconvenient. The staff was friendly and helpful, and the property was centrally located, but based on the price I paid for the room I probably would not go back.

Great hotel, very close to Eiffel Tower. We stayed here as we were going to Roland Garros and very convenient to get to and from. Also on super hot days and no issue with AC

The staff were very helpful, friendly and attentive to our needs.

Better staff

The worst Sofitel property I have visited. The bathroom was dirty upon arrival. The carpet looked worse than a U.S.interstate highway hotel. The breakfast was good, but again the restaurant was not very clean. I will say the staff was super friendly and happy to help whenever needed.

Standards of welcome and attentiveness are always good at Sofitel but on this occasion of my birthday and our engagement, the attention and care was off the scale. Thank you for making it so memorable, until the next time.

We had an absolutely wonderful stay at Sofitel Paris. From the moment we arrived, everything was perfect. The front desk team was incredibly welcoming, professional, and attentive. The service throughout the hotel was truly outstanding. A very special thank you to our concierge, Emilien, who went above and beyond to make our stay unforgettable. He managed to secure us a reservation at La Perouse — a place that is very difficult to book. This truly made our trip special, and we really appreciated his professionalism and dedication. All the staff were extremely kind, friendly, and made us feel genuinely cared for. The hotel has a beautiful, elegant atmosphere combined with warm hospitality. We highly recommend Sofitel Paris and will definitely come back again!

Great personal

Very nice hotel staff very friendly and very clean. Love the hotel.