ロイヤル イン (Royal Inn)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Rooms wear very clean and view was amazing staff was very corporative

Spent 16 nights, the staff made me feel very welcome and at home. The room, location and amenities were excellent. 100 percent recommend. The staff felt like old friends by the time I was to leave.

Foreigners stay away! The room was nice enough, but the service was awful. I was told dinner was at 6:30 (it states as such on their menu). I try to place an order at 6:30 at reception, they tell me it starts at 7:30. I return at 7:30, they tell me it starts at 8. I return at 8, finally they take my order. 9pm rolls around and no food. I have to track down staff for help. None of them will help me or pretend to understand so I go away. Luckily one of the other guests saw me struggling and helped coerce the staff into getting me food. For several breakfasts and dinners I had to endure this. Sometimes reception would take my order and the food never came, but it still ended up in my bill at checkout. On top of this I was a bit ill so which made it so much worse. I cannot recommend this hotel to foreigners at all.

The hotel needs major renovations since everything is old and falling apart. The staff however were outstanding and the food from their restaurant was delicious. Breakfast choice’s sucked and they were delivered to your room. I will probably never stay there again for that price.

Beds are riddled with bedbugs. Had to go to Doctor who confirmed it was bites from bedbugs and had to get a prescription. Despite the evidence the hotel tried to deny but nobody working behind the desk are medical experts so no refund despite having to move hotel !!! Avoid at all costs - absolutely disgusting