ザ アリソン ランドウィック (The Alison Randwick)

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Had a great time with all I needed

I was in the room nearest the back door to the shared kitchen. That door was right next to my bed and quite noisy at night and early morning. Could it be fitted with a soft close mechanism? It would make it easier to sleep. Thanks.

Great spot for an overnight concert in Sydney with teenagers. Central to everything

AC didn’t work…second time in the same room with bad aircon. But otherwise good.

Everything was spotless and clean

Great location with good onsite parking. We received a warm welcome and between the room, and the common kitchen and laundry we had everything we needed for a very comfortable long weekend stay

I stayed at Alison Lodge Hotel, and unfortunately, my experience was mixed. On my first night, I was placed in a room where I couldn’t sleep until 3:30 a.m. due to constant door banging from other guests. When I approached the South American (or Spanish) receptionist in the morning, I was met with a cold, rude response—she dismissively told me they didn’t have control over other guests. After insisting, I was finally moved to a quieter room, but the receptionist didn’t apologize and remained very arrogant. That being said, Grace, her colleague, was absolutely wonderful—she was warm, welcoming, and genuinely apologized, showing what great customer service should look like. If you stay here, I hope you get to experience Grace’s hospitality, but unfortunately, my first impression was quite negative.

Easy access to city.

Pretty basic room but done the job Budget friendly I’d like To give a special mention to the lady on check in She was so nice and helpful and made the process very smooth great customer service Which can be rare in this day and age .

Wonderful all the way around. Staff was incredibly helpful.