クラビ リゾート (Krabi Resort)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

This was the worse hotel I have ever checked in. We got there at 12pm and I asked if I could upgrade and the staff did not make any offers or efforts. Then once the room was ready we found the facility a bit old and not update but that part is still ok. The elevator smelled like mold and old room. There was not a bed frame but a bunch of “ply wood” put together as a bed frame. Most hotel sheets are white this one was bege looking not so clean. We went on an evening tour and when we got back around 10 pm my daughter showered and went to bed when she pull the sheets a cockroach came out of the sheets, she climbed on the bed and soon after another one started to run around the room. I called front desk who took 10 min to come and the guy looked at me like it was nothing. We immediately packed and left the hotel and never looked back. The hotel management did not contact me to apologize or nothing also they refused my refund.

Had a suite hotel. The rooms were outworn and there was a very high humidate despite the airconditioning was always on. It also had a smell of sewer most of the time. All my clothes in my suitcase were moisty and nothing could get dry inside. Even the hotel phone rang multiples times, even in the night, but the lobby couldn’t identify why. The best thing was the massage lady, very nice and gentle and even came with mango and bananas for free for my child. The resort is in walking distance to many shops nearby and has own private Beach, which is nice. The pool areas are also good. And breakfast is variable.

Clean, beautiful property. I booked it for my wife’s graduation party with her friends. They felt safe.

Good place cause location

Great having that breakfast buffet.

Great location, and great hotel. We really enjoyed our stay and the staff were so nice!

Room ac was not working but room look so gorgeous I would come back but not that room F3 was the room I got a new one now see what it is next 2 nights

I recently stayed at Krabi Resort and, unfortunately, the experience did not meet expectations for the price and standard being advertised. The main concern is the level of staff training and responsiveness. Basic guest handling seems to need improvement, as service requests were not followed through. We reported issues with the room air conditioning and fan, but no one attended to check or resolve them. The air conditioning itself was ineffective during the day, despite being set to low temperatures, and only became slightly cooler at night. The restaurant experience was also below expectations. Breakfast options were very limited and lacked variety, especially considering the charges. There were minimal multi-cuisine choices, with most offerings restricted to basic Thai dishes and omelettes. Overall, the resort has potential in terms of location, but service quality, maintenance response, and F&B offerings need significant improvement to justify the pricing. At its current standard, it does not provide good value for money.

The staff were amazing and very accommodating. We will be returning again!

Clean, quiet resort with excellent service and friendly staff. They offer transportation to and from the airport. It is right on the beach and near shops and restaurants. We would return there.