ソル ラ パルマ ホテル (Meliá La Palma)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

El personal muy amable, un lugar muy cuidado y con muy buenas vistas.

Dated property with a lot of potential. It seems cheaply refurbished some years ago. Some areas are nice (like the lobby) other are bit worse (rooms, hallways). Staff are really nice and there were many food options. Beautiful views, depending on the room - some might be a bit overlooked.

Top Hotel in super Lage The Level Programm absolut zu empfehlen

Yes

They provide everything you'd need for a long stay should you prepare some of your own meals. Not lots of people at this place so it's a somewhat more relaxed environment. What I did not like was a lack of air conditioning and also the staff never responded directly to any of my inquiries until many hours later, I'm not sure why but that's my main issue with not giving five stars.

am writing to express my deep dissatisfaction with the check-in process I recently experienced at one of your partner hotels. Upon arrival, the hotel staff insisted on seeing the payment receipts I had made to Expedia before allowing me to check in. The receptionist stated that he could not proceed with the check-in until I provided proof of payment directly from Expedia. I found this request to be highly inappropriate and unprofessional, as the hotel should have already received confirmation of the reservation and payment through Expedia’s system. Despite explaining this, the receptionist maintained that I needed to email my payment receipt to a specific address he provided. This created a stressful and unnecessary situation, especially considering that I was traveling internationally with limited internet access and had to struggle to retrieve the document. The entire process was extremely uncomfortable and made the check-in experience unpleasant. Unfortunately, this is not the first time I’ve encountered similar issues when booking through Expedia—particularly concerning hotel verification and discrepancies between the rooms I pay for and the ones I am assigned upon arrival. I strongly urge Expedia to take this matter seriously and address these recurring problems with your partner hotels to ensure that customers are not subjected to such frustrating experiences in the future.

The food was very delicious. It was a nice buffet with lots of food options. Greenery throughout hotel was nice touch. Night entertainment sounded good.

Our six-day stay at Meliá La Palma could not have been better. From the welcoming reception from the staff to every inch of the facilities, we enjoyed it very much. We opted to upgrade to "Level" status, and the perks that it provided were substantial and appreciated. Our room was on the top floor with a spectacular oceanfront view! Well worth the upgrade in our opinion.

Enjoyed our 3 night stay. Modern, clean comfortable room with fantastic views. Staff were friendly and helpful. Food was good generally but grilled meats were chewy. Ample parking at the hotel but for a fee (10 euros/day). However, parking can be found along the road approaching the hotel. Area surrounding the hotel was quiet with few dining options.

It was nice sleeping with the sea nearby.