ホテル ニュー グランド (Hotel New Grand)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

We had a wonderful stay at Hotel New Grand Yokohama. The view from our room was absolutely breathtaking, and the location was perfect—within easy walking distance of both Yokohama Chinatown and Motomachi. This was a special birthday trip for my elderly mother, and we were deeply touched when the staff member who escorted us to our room wished her a happy birthday. That thoughtful gesture made our stay even more memorable. The traditional Japanese breakfast was exceptional, with outstanding quality and attention to detail. What impressed us most was how well the entire hotel is maintained. It was clear that everyone—from the maintenance team to the hospitality staff—takes great pride in caring for this beautiful historic hotel. Thank you for making our stay so special. We would be delighted to return on our next visit to Yokohama.

All staffs are friendly & very helpful. Room & amenities are ok. Super location. Love to go back again.

Our room was clean and nicely decorated and we enjoyed the view overlooking the park and the port.

The property is great parts of it are dated but it is old , the best part of the stay was the staff, they are exceedingly friendly and go out of their way to assist you. The rooms were well appointed and the beds were very comfortable, it is well located and has an excellent view.

Everything was excellent. All staff were very helpful and welcomed us in cautious manner. Great location and I would like to recommend this hotel to anyone who wants to stay in near ocean.

Such a great and accommodating stay. Everything at our fingertips

The hotel and room was clean. But not immaculate. I think the over all need for updating gives it that feel. For an old hotel, it is very clean. The bed was very hard. Staff was very courteous and helpful. Location is excellent. Close to many tourist sites, grocery store, restaurants…even MacDonald’s. Tho the only Japanese food we found nearby was in the grocery store.

We stayed at the hotel for 2 nights prior to cruising out of Yokohama. The location was perfect and the staffs were all extremely helpful. Despite a little hiccup due to our family having 4 reservations, everything got taken care of promptly and everyone was accommodating. Will definitely stay there again if opportunity arises.

Excellent location especially if you’re taking a cruise from Yokohama, easy access to trains. Nice quiet area. Easy walk to Motomachi Dori street for many dining venues

I booked this hotel the last minute as we wanted to tour around Yokohama before our cruise. The location was excellent. 5 minute walk from the Train Station and 15 minute walk to our cruise terminal. The hotel lives up to its name, very grand! Fancy, and large rooms! Older establishment. No key cards but real keys. Was a quick stay.