ソラ イースト メルボルン (Sora East Melbourne)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

When we arrived, we were given a room that wasn't the one we had booked. Instead of the King Deluxe room, we were allocated a room with two queen beds, and it looked nothing like the photos on the listing. The room was dirty, old, and very worn down. After we raised the issue, we were moved to a newer room, which was an improvement. However, the carpets were still wet from being cleaned the previous day, making the room feel damp. The shower had mould, the room was quite worn out, and the "king" bed was actually two single beds pushed together. Had to spend a further $25 up the road for parking, i was under the impression from wording on site that we were entitled to. Property is good location wise to John Cain etc

The rooms were clean, and the staff were extremely kind and helpful. I would definitely stay here again.

Sora is in a convenient spot, close to the city and across the road from a nice park. Quick walk to tram, bus and trains. Room was nice, bathroom looked recently renovated. My only complaint is that the cleaning chemical smell in the room was very very strong and lingered the whole weekend. Parking available was listed on expedia info, however did not know that it was $40 a night until we checked in. Staff were very friendly :)

T

Our room was very well presented, but we had little sleep during the night. There were people bashing on the locked rear door yelling out to some of the residents to let them in. Finally, they were let in by some of the residents & the noise did not stop there. I phoned the after-hours reception number & I was told that he would into it. The continued racket went on all night and most of the morning. We felt unsafe & we were also worried about our parked car at the side of the motel. We would suggest NOT to stay at this place.

Ver good staff and good location

Excellent value for money. The room was clean and quiet, the bed was very comfortable, and the check-in process was quick and easy. The staff provided outstanding customer service throughout our stay. Great location and a wonderful experience overall.

Pretty awful place really. Car park is a shambles and the room is basic at best, but really old and dated. The smell of the cleaning products used was awful. Looks like they have started some much needed refurb in other rooms, but mine was felt like something you could rent for the hour…

The room was not as pictured. The parking was absolutely horrendous. The parking spot for our particular room was in a very narrow driveway and made it very hard to get in and out not only for us but other guests. The room was tidy, however the fridge did fall out of the cavity when opened. There was two single beds pushed together to create a double bed. The basin in the bathroom was stained, the shower head sprayed water out the top if the shower was turned on to an adequate flow, the water did not drain correctly from the shower so the bathroom was covered in a large amount of water, there was a shampoo dispenser but no conditioner instead there was body wash. There was teeth and claw marks in the back of the bathroom door, the door did not lock. The curtain wasn't hemmed correctly making it a tripping hazard. The area was a nice area and the places we wanted to go to were easily accessible and within walking distance. Overall for the price of the room it was reasonable for East Melbourne just expected certain things to be basic expectations as they are matenince issues that should have been addressed.

Fantastic hotel for the price. Well appointed room, very clean, helpful staff and in a lovely location within reasonable walking distance to the centre of the city or if preferred nearby tram stop