オテル プロニー モンソー (Hôtel Prony Monceau)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Didn't get to stay at the hotel as they advised me I needed to confirm booking prior to reaching the hotel but only advised this once I arrived at the hotel. I had messaged the property 3/4 days prior to my reservation on Expedia but had no response. They advised they had a system error so there was no way of me knowing without them contacting me about this which they did not do. They also tried to take payment prior to the reservation date even though I opted for the pay at property option. Also they advised me that my card had failed when they attempted to take the payment that they should not of took. (I had ordered a new card due to freud on my account). They cancelled my reservation without informing myself and gave it to another customer. Absolutely poor service and 0 effort to rectify their wrong doing.

Cute boutique hotel, next to metro and bus lines, restaurants all at your doorstep. Staff is amazing, helpful, and kind. Rooms very clean, smells nice.

Well located

Super friendly staff. Great location and next to metro.

The hotel staff, the rooms, amenities are perfectly as described and listed. They clean the room everyday, there is a common space and microwave that you can use. I recommend this place for a short stay. The hotel is a minutes walk from the subways and 20 min from Arc de Triomphe The lift is very small but helps with taking the luggage. The room itself is a bit small so the shower might be a bit congested for tall people.

Very good

Nice hotel, with an elevator from first floor so to tvere you must climb some stairs abd for old people or disabled is not very suitabbe. But thanlocation is great. Metro, bus and RER are one minute away. Some great restaurants and cafes are near. And supermarkets. The room is clean, the bath too but needs some improvement. Room was relatevly quet.

No, works heater only

Excellent value for money. Great location, great stuff. Vieder was very helpful

Yes