ホテルシェーナ (Hotel Siena)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Nothing great just an ordinary hotel room. A bit outdated and smelled of cigarettes. They did have a air filter unit in the room but the filters needed cleaning so it wasn’t very effective.

Mattress was very warn and it was covered with blotches of blood on it and torn. the cleaners forgot to clean my room. I did complain to the receptionist and was informed I can change to a similar room but she said the condition of the mattress will be the same. As for the Staines on the mattress I was informed it was detergent, I’ve never seed red looking detergent. I will not recommend this hotel. Staff were pleasant and location was fine. This is 2 stars hotel, not 3. It was also father pricy, I’ve booked into another hotel for less money and it was fantastic 3 stars but should be 4 stars. I would not like my details on your review this is for the manager to make positive changes to the hotel In future.

The rooms as well as the entire hotel smelled severely. The walls and furniture had tobacco staining, burn marks, and holes. The bathtub took so long to drain; but the time you were done with a 5-7min shower the water level was to your calves. I would not recommend this hotel ever. You also have to return your physical key to the check in countwr any time you want to leave the hotel. The lobby of the hotel was nice but that was about it.

Place was conveniently located in Shinjuku, though prolly near the red light. The problem with the room is that it's smells like cigarettes even when it is non-smoking. Also, blanket is very thin cloth. . I have to get my own blanket. It is cheap though but will prolly just book other hotels next time. They don't have luggage service to airport btw if you are looking for that too

Room smelled like cigarettes. Strong cigarettes. You can hear everything outside and in the hallways and other rooms. You have to leave the keys at the desk everytime you had to go out. Staff spoke little english. It's a 13 minute walk to the station that connects to the JY Yamanote line. I stayed at a hotel in Kyoto for a lesser price and the room, ameneties, and service was so much more superior. Not worth the price.

Great value for the price.

I like it being quite., i have a hard time on door knob😅 its hard to lock, and unlock😅 but i love thier service and hospitality to their guest😊👌

Hotel was in a good location not far from Station room was abit small though.

We only stayed one night but the room was nice. Hotel was expensive but so is everything else in Tokyo.

Good value hotel, great location only a few minutes from JR station , though in the night club area the room was quiet enough. Comfortable size for two good size bathroom and clean...many dining and shopping options all around ...