GRAD アーバン・アレイ・ホテル (GRAD Urban Alley Hotel)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

This property is a straight garbage dump. Only come here if you need to take out the trash!!!

The bed was good size, but it appeared that some springs on the bed were pushing up on my back.

Great location, easy to walk around the city, nearby is a beautiful lake with nice walking area, great night market. The staff at the location is very knowledgeable about the local tours and are very helpful.

Experience a one-hour blackout and noisy AC but staff quickly fixed the issues.

Great staff, clean, within walking distance of everything you need or want!

This is the second time I've stayed at Urban Alley, and it was just as great as the first time. I really like that it's in a quiet but nice alley off a major road. It's easy walking distance to Hoan Kiem Lake as well as many great restaurants and cafes. The breakfast was super tasty and the staff very kind. Also maybe one of my favorite things about this hotel is the furniture in the room is all solid wood with wood flooring. It feels warm and inviting.

Good location, in an calm part of old town. Close to many good eating places. And very helpful and friendly crew!

Bath room need attention . The bath curtain has mold. This should be replaced. It is just cost a few dollars. Bath towels are very old and should be replaced. It seem like the owner of the hotel is not doing a good job at keeping the hotel looked attractive for sustaining business for a long time.

In a nice alley but there are loud disco music 50 ft away from hotel Hotel need major renovation and in breakfast time. Is not buffet style but order off menu One feel like Oliver if you try to order item “May I had some more sir” They are not please to accommodate for order more Bathroom and window are dirty. My shower curtain rod was almost came off from the wall Hot water maker got stain inside Not worth to stay

Room is big and lots of light thanks to nice windows! Location is good. Breakfast is fine. However the safe in the room is broken. The TV has poor sound and picture quality. The bathroom wall is going to deteriorate, paint falling off - all these things should be repaired or replaced